Amazing customer service
Amazing customer service! The person I was chatting with via email helped so much. I am excited to receive my new glasses.
By Dani H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
579 reviews
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We believe you should never have to surrender your style for a moment of clarity. Because confidence looks good on everyone.
LOOK OPTIC (lookoptic.com) has 579 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
579 approved reviews, newest moderated first
Amazing customer service! The person I was chatting with via email helped so much. I am excited to receive my new glasses.
By Dani H.
Andy in customer service was just wonderful in taking care of the an issue quickly and to my complete satisfaction. Customer service reflects who and what a company is. Plus I love the style and selection of colors of your glasses.
By Pamela W.
Impeccable customer service! I had an issue with one of my glasses and they were able to exchange it quickly with no hassle! I love my look glasses and trust this company to take care of their customers!
By Amy
Andy was beyond great. Your customer service has always been so great but Andy went above & beyond and found me Caspers which were out of stock and apparently put of production. He found me more pairs which a bought immediately. Great service…..give Andy a raise!
By Hawaii G.
Beautiful frames, and I’m not sure how, but I have the feeling they look good on nearly every face. Solidly made. I lost mine, had to get a second pair, I missed them so.
By Lisa
Customer Service went above and beyond to help me!
By K L.
I bought 2 pair of the Cosmo Progressive Reader glasses in Champagne and in Taupe. I am in LOVE! I get migraine headaches and I have a lot of trouble with glasses. I wear contacts daily, but need readers for close up. I have probably bought somewhere around 10-20 pair of inexpensive readers, and I’m never completely happy with them. I like to watch tv and look at my phone at the same time, and other readers have caused migraines for me! The LookOptic Progressive glasses allow me to use my phone and watch tv at the same time without getting a headache!!!! These are a game changer for me! Also when I go out to eat I can read the menu and look up at the waiter without having to remove my glasses! Plus they look fabulous on me! I used the virtual try on feature and it worked great! The quality of these glasses is amazing. Plus the customer service is wonderful! I love this company!!!
By Rebecca C.
Great customer service!
By Pam W.