Always fresh
Always fresh, on time and the best lobster to enjoy at home!
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
711 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
711 approved reviews, newest moderated first
Always fresh, on time and the best lobster to enjoy at home!
By customer
I did not receive what I ordered -- SEVEN 1.5 pound lobsters. Instead, the box contained one large lobster.
By customer
Was difficult to order online so I had to call Nicole the next day. She was great! Very professional and easy to deal with.
By customer
They arrived exactly as I asked for my brothers birthday
By DianneKariotis
Lobsters arrived cold and moving. Cooking instructions are accurate and easy. Food was delicious.
By Merlin
Quick and courteous service. Not to mention Huge, Beautiful and Delicious Lobster. Made for a Wonderful 40th Wedding Anniversary! 👍
By Dale & M.
My husband was in the mood for a nice lobster pie that we have back home in NE. Went online and foundLobsters Online. Ordered 1 lb. He made us each a casserole with rice pilaf. To die for. Now we can have it anytime we have the craving for it! Came to our doorstep ice cold & fresh! Thank you for making my husband happy!
By Carol Harney A.
Exactly what I expected! I ordered their delicious lobster meat to make Lobster rolls and the meat was a perfect combination of lobster tail,claw and nuckle meat. I'll defintely order again!
By customer