Day late and out of temperature.
Day late and out of temperature.
By Jane D.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
711 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
711 approved reviews, newest moderated first
Day late and out of temperature.
By Jane D.
The products were very well-packed and arrived fresh. Everything was delicious. I had called and was told to order for the day of the dinner, but did not notice on the site that arrival would not be guaranteed before 9. I was expecting an afternoon arrival, so that is the only reason for 4 stars - getting some misinformation from a call. We were lucky and it arrived at 7:15. When we voted if we would order a big family dinner like this again, everyone resounded with a big YES! (but I might order delivery for the day before)
By customer
It was an extremely easy and smooth process from beginning to delivery. The lobster arrived in perfect condition and was oh soooo good! pricing was much better than others I’ve used in the past. Highly recommend Lobsters Online!
By Beth Olshefski L.
Excellent quality, quick delivery..Everything was fresh and alive.
By April
Order arrived on time, carefully packaged and delicious !
By Susanne E.
It totally surprised my daughter for her birthday which made me very happy.
By NANCY
Always the best. Lobster is high quality, shipping is quick and efficient. I only order from the Lobster Trap and Lobsters Online!
By customer
Got lobsters to my wife ontime, She was thrilled.
By LAWRENCE Z.