A very good deal for quality seafood
The package arrived on time and the food was fresh, oysters and lobsters lively. Each item was delicious and exactly as described online. This is a really good deal!
By Customer in Miami, F.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
711 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
711 approved reviews, newest moderated first
The package arrived on time and the food was fresh, oysters and lobsters lively. Each item was delicious and exactly as described online. This is a really good deal!
By Customer in Miami, F.
Package arrived mid-afternoon rather than AM, but lobster was still chilled and fresh. Delicious.
By Mary, Sonoma C.
Good prices. And delivery was very prompt. My mother said the lobster was delicious and also the chowder and stuffies.
By customer
Bought Lobsters for my mom for her birthday, and they showed up DEAD!! Unacceptable!! The money customers spend to have this " Lobster" experience for gifts. Should be 100% LIVE. I worked in a Lobstwr Hub and this tells me they were almost dead before ship out. I have sent her many shipments, from other companies and have had great service. Yours was TERRIBLE!! I hope you actually look at this and address situations like this accordingly. If this isn't handled through your service department, my assumption would be accurate and know this is a every day experience dealing with your company.
By Charlie B.
Was awesome right on time as said
By Bruce
Quick ship as promised. Fresh. Easy to buy online. 3 alive, 1 dead. All full. Ordered 4 2-pound lobsters and only one of them was 2 lbs. The other three were slightly less even though minimum 2 lbs was guaranteed.
By customer
The lobster’s were perfect! Alive
By customer Reed V.
Great Company… people like Jennifer are hard to fine… keep up the great work.
By Goofy M.