My lobster arrived dead with a leak and…
My lobster arrived dead with a leak and melted ice!
By Jay
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
711 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
711 approved reviews, newest moderated first
My lobster arrived dead with a leak and melted ice!
By Jay
Terrible, ordered eight lobster and they only sent four and they told me too bad. Very unprofessional. Never will buy from this company again.
By Simon
Great big lobsters.
By customer
Great products Reliable, convenient service User-friendly website Unequaled quality
By DG
OK except one lobster had a claw detached
By Thomas J B.
The lobster & clams were absolutely amazing., however most of the oysters did not open when cooked.
By Patricia B.
These people are the best. I buy Jumbo lobsters from them quite often. Always hard shelled and full of meat. Sometimes I keep them alive for days before the steaming. I know lobsters, I use to catch them. These are the top-quality bugs.
By customer
Lobsters were great alive and kicking. Came exactly when they said they would ⭐️⭐️⭐️⭐️⭐️
By Jacqueline A H.