Briliant!
Briliant solutions built into the sevice. The more I know it, the more I like it! Great suppport too, no issue gets unsolved or unanswered.
By customer
Response from LiveAgent· Feb 13, 2017
Thank you for your positive feedback.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
616 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LiveAgent is a top-rated help desk software that offers a comprehensive suite of customer support tools, including live chat, ticketing, and customer support functionalities. It allows businesses to seamlessly manage their customer inquiries and support tickets from a centralized platform, providing real-time communication and collaboration with customers. LiveAgent is highly regarded for its user-friendly interface, advanced automation features, and multi-channel support capabilities. It is widely recognized as one of the highest-rated software solutions for businesses of all sizes seeking to enhance their customer support operations.
LiveAgent (liveagent.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
616 approved reviews, newest moderated first
Briliant solutions built into the sevice. The more I know it, the more I like it! Great suppport too, no issue gets unsolved or unanswered.
By customer
Response from LiveAgent· Feb 13, 2017
Thank you for your positive feedback.
Great software, great support.
By Alvis
Response from LiveAgent· Feb 13, 2017
Thank you for your feedback.
odporucam, rychly zakaznicky servis a vyriesenie mojich otazok.
By Majo
Very solid and good appliation for help desk ticketing We have used this to replace our in house solution and it has worked wonders. Tickets are no longer getting lost in our system and our response time has increased! Would recommend this to any SMB MSP needing a helpdesk solution
By ETS A.
Response from LiveAgent· Feb 13, 2017
Many thanks for reviewing LiveAgent.
I have tried few helpdesk solutions. None of them was ok for our taste. Liveagent is packed with all of the neccessary features like: -helpdesk -self support -live chat -telephony support ( this was not complete in the time of our test, but they panning to release it soon)
By Attila
Response from LiveAgent· Feb 13, 2017
Thank you Attila. Appreciate your feedback of LiveAgent.
Tested all of them, this is the best solution in quality and pricing. Outstanding support as well.
By customer
Response from LiveAgent· Feb 13, 2017
Thank you for your positive feedback.
Fast and efficient
By Andrei C.
NEED ONE MORE ITEM CLEARED UP,
By customer MICHAEL J.