LinotoReviews of linoto.com

The fitted sheet was several inches narrower and shorter and didn't fit the mattress. They never responded to my emails. Their website says that customer satisfaction is their top priority and items can be returned if unsatisfactory. This is far from the truth! They absolutely could care less about your satisfaction. I am glad  I purchased with Affirm; they stepped in, and I received the refund. If you are ok with throwing away hundreds of $$, you can risk it. Avoid them! However, if you do decide to deal with them, use PayPal or Affirm to protect your purchase from this unethical business.

Would give it MINUS if that was an option. Ordered a $650 duvet cover. Came late, customer support never responds, returned coz it was absolutely not worth the money. They have not processed refunds or even responded to us. Never ever ever experienced such bad customer service for such an expensive item. DO NOT BUY FROM THEM

I have 2 sets of king sheets (all flat sheets, no fitted)one set seems to be better quality linen, but they are both holding up well after having one for 4-5 years and one set I got more recently (I rotate them). I find them to be a good value because they have held up fairly well. Would consider buying more and love that they are made in the USA!

This is my 4th set of Linoto Sheets. I have been using them since 2021. The quality is second to none. So much heavier and substantial feeling than any other sheet ive used. Just amazing quality. While I cannot speak for any other reviewer here, I have had no issues whatsoever with getting in contact with Linoto over the past 4 years. I have called them morning, noon & evening & somebody always answered the phone. Europe has a different way of working that we do in the US, many more holidays, relaxed work environment, etc. Getting product from the mills is sure to be a struggle meeting deadlines. Yeah.... it may take 6 weeks or so to get your sheets. It can be tough to stay patient, especially as a first time buyer, shelling out the money and not receiving product quick, but it's worth the wait. I am in no way affiliated at all with Linoto, don't even know anybody there besides the person whom ive talked to over the phone a few times (can't even remember your name right now, sorry!). Just a happy customer. Also, make sure you follow the proper washing instructions. Ive found these sheets to only get better with time, but proper washing is key! Thanks Linoto!

I purchased these sheet 4.5 years ago with the understanding that they were "heirloom quality" because of advertising in Wirecutter and their own website. I assumed that meant durability-- what good is an heirloom that's fallen apart? However, these sheets, though thicker than other linen sheet sets, fell apart as you might expect a far cheaper set to do. To make matters worse, when I called to notify them, the person on the phone condescended to explain that sheets wear out like tires. True, but if I purchase a tire rated for 70K and it wears out after 40K of normal driving conditions (despite a higher price tag), I will have reasons to suspect manufacturer defects. Though claiming to be small-batch and concentrated on quality, the company clearly is not invested in durability or in customer concerns. Note: these are not our only sheet set, they are in a rotation with two other sets of sheets, one of which is our winter flannel and therefore is on the bed for about three months of the year. Therefore, though aged 4.5 years, the sheets have not experienced 4.5 years of continuous use. And our washing practices follow recommendations: temperature is warm, soap is moderate.

Linoto Consistently provides quality linen as advertised. What a luxury ! Note that these are not mass produced off the shelf items and may take a while before they arrive. Quality may take a little time. We love the rich terracotta color.

Ordered more than 6 weeks ago. They send emails stringing you along and respond with auto replies to questions. It is apparent from the reviews that shipping times listed on their website and the email the send with confirming an order are a joke and they know it but don’t bother to send correct estimates. Can’t comment on the product but would not order again based on the communication and deceptive practices. Edited to add: Recieved my sheets and have been using them for several months. They are indeed much better quality than the other 3 brands I have tried. So I would say worth the wait.

I cannot for the life of me comprehend the negative reviews. We waited a few months for our custom made sheets, yes, but no longer than this little company states we would have to wait when we ordered. The sheets are simply breathtaking. Heavy, gorgeous, soft linen that keeps you cool yet so very, very cozy. We won't go back to even the best quality non-Linoto sheets. EVER. When I did call customer service about an issue with a pillow case reorder, they answered the phone and promptly resolved it (the error was mine.) Linoto is a tiny company making the highest quality products and taking care of their customers as best and as quickly as they can. Couldn't recommend more highly.