Linens & HutchReviews of linensandhutch.com

Response from Linens & Hutch· Feb 17, 2025

Thanks so much Margot!

Response from Linens & Hutch· Feb 17, 2025

We're so sorry to hear about this disappointment! It sounds like you received a defective product, which truly surprises us given the amount of orders that we ship daily to super happy customers. We'd like to make things right, please send an email to [email protected], and our CS team will be happy to take care of you! :)

Response from Linens & Hutch· Feb 17, 2025

Excellent news, thank you so much for your kind words Kathryn!

Response from Linens & Hutch· Feb 17, 2025

We're so sorry to hear that your quilt set won't work out! Our quilts are considered lightweight, we apologize for any disappointment. If you'd like to start a return, please contact [email protected] with your order info, and our CS team will be happy to assist you :)

Response from Linens & Hutch· Feb 17, 2025

Thanks so much Sandra, we appreciate you sharing your experience!

Response from Linens & Hutch· Feb 17, 2025

We're very sorry for the disappointment with our packaging! Our products are packaged as such to ensure we're able to offer free shipping on all orders, as well as for the protection of the items themselves during the storage and shipping processes. We do believe that the quality of our products at the price point offered far exceeds that of our competitors. We also pride ourselves on having the best CS team around, so if you decide it won't work out for you, please reach out to [email protected], and they'll be happy to assist you! :)

Response from Linens & Hutch· Feb 17, 2025

Hi Jan, thanks so much for sharing your experience! Just so you know, screen settings can vary from device to device, making the color on the screen a bit different than it looks in person. We understand this can be frustrating, and if you decide it won't work out, please contact [email protected] our CS team will be happy to assist you! :)

Response from Linens & Hutch· Feb 17, 2025

We're absolutely elated to hear that you're loving what you've received so far. We really appreciate your continued support, and are thrilled to have you as part of the L&H family ❤️