Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
329 reviews
Limited Run GamesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Limited Run Games is a premium publisher of physical games. We bring your favorite digital releases to life across modern platforms like Nintendo Switch and PlayStation, along with classic and retro hardware - plus soundtracks and Collector’s Editions built for people who still care about having the real thing on their shelf.Since 2015, we’ve released over 1,000 titles and worked with partners ranging from niche indies to legacy names like Konami and LucasArts. We’re proud of that history - and we’re also serious about raising the bar on communication, reliability, and quality as we move forward. Our motto stays the same: Forever Physical.
Limited Run Games (limitedrungames.com) has 329 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
329 approved reviews, newest moderated first
Paid good money for a collector's edition game, and the game box was dented in and creased. I know it didn't happen during shipping because the box everything came in was flawless, as were the other 2 games. I reached out to them and a case was opened, but I have not heard anything back yet and it's been over 2 weeks. Shady company.
By Mike M.
Pre-ordered the collector's edition for Dead Space back in October of 2022. I was tracking my package and it arrived a few days after what was expected but that's not why I'm giving them a low rating. They only shipped the base game... If I wanted to buy it like that I would've gone to Wal-Mart. I'm waiting on their support to email me back but for $350 this is unacceptable!
By Dallas P.
They seem to hate free speech and fired an employee because they “followed “ retain people on Twitter. Evil company
By Benjamin S.
I ordered the special Edition of DeadSpace and have no game yet. Here we are on the 31st as I wait for my game which was delayed. This is unacceptable for how much I paid. At the very minimum the game should be on time. After this Limited Run won't see any more of my hard earned money. Now what's left is to see if the quality is any good when it arrives..
By None of your B.
Ordered the Dead Space Remake Collectors and the game hasn’t even arrived yet. On top of which apparently they don’t send the REST OF THE CONTENTS until many months down the line… pay up front, get the game late, then send you the collectors months after you’ve played the damn thing. What a terrible experience! This is not an old title that’s being sold it’s a new game! (Ironic yes) Freaking GameStop has a better handle on these things go to them for collectors editions. First and last time ever with this company. PS: I think it’s terrible that they fired an employee for having a different opinion than them. Talk about weak minded fools that run this sham.
By Never A.
Dead Space is one of my all-time favorite video games and I was very excited to pre-order the collector’s edition for the remake. I pre-ordered the PS5 version as soon as it was announced by LRG in October. By giving over $300 to LRG prior to release, I knew I was taking a big risk, but my experience leading up to now has compelled me to share my frustration. LRG promised release day delivery, but I received shipping confirmation for the standard copy of the game on the day before launch. My expected delivery date from DHL is February 9th… over 2 weeks after release day. For LRG to drop the ball on this is completely unacceptable, especially after giving them nearly $100 alone for shipping. Now there are posts declaring that the Deluxe Edition codes which were emailed out this morning are not even working. They mislead people into thinking they were the full game in their advertising. LRG claims that you must have the game installed otherwise it won’t work. Well, seeing as how I won’t be receiving my standard copy of the game until 02/09… I’m left hanging around as though Isaac himself used Stasis on me. From what I’ve also read on this Reddit, these practices and more appear to be commonplace for this company and I wouldn’t be surprised if this collectors edition takes even longer to ship than originally promised. As a first-time customer of LRG, all of these factors have resulted in extreme disappointment. I was eagerly awaiting this game to play on launch and my dreams have ultimately been shattered. This will be my first and last order from LRG, so I will instead be cancelling further orders and doing a chargeback on this one with my bank.
By Samantha
Bought the Dead space remake digital collection for PC and Never got the game on release day, Still have not got the game. Also so far No Customer support has gotten back to me about the issue.
By Jacob Loomis J.
Pre-ordered the dead space remake and they didn't ship it out fast enough to get on day one, very disappointed, hopefully the collector's edition will be better if I ever get that. Shipping estimate says over 2 weeks away. I paid $300 to recover a game over 2 weeks late when I could walk into a store Right now and buy it. They also falsely advertised the game as coming with the digital deluxe edition and are now saying it’s only dlc. Highly misleading. First and last order with this company. Will Be cancelling my other preorders.
By Uu
