I never received my items
I never received my items
By Thomas B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
186 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your premier destination for stylish and functional refillable butane and lighter fluid lighters. Whether you're a smoker, a candle enthusiast, or someone who appreciates unique and intriguing conversation pieces, our lighters are designed to impress and perform.
LighterLoungeCo™ (lighterloungeco.com) has 186 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
186 approved reviews, newest moderated first
I never received my items
By Thomas B.
I still haven't got my product
By neko E.
still haven’t received my lighter after buying it 3-4 weeks ago
By Vasu V.
At the moment I didn't test all the products. The surprise of the misery gift was great 😃. The torches and the lighters are really nice and seem strong. The pack has been delivered sound and safe.
By Chiara B.
I think the thought was definitely there but there were a few issues. The first being that the website directed me to SHOP to track the package, which wasn’t accurate because there were no updates on shop at all so I thought there was no progress being made on my package/I was being scammed. Luckily upon looking more I did see they had their own tracking site which helped and my package did eventually get shipped. However, usps didn’t deliver my package because they “couldn’t locate” my address. So now I need a refund.
By Gabriela M.
still have not recieved my item. ZC55577328699
By Ignacio Guillermo M.
My husband loved all the lighters!! They’re bullet was my favorite and the shotgun was his!!
By Alice
Horrible experience ordering. First, it took about 4 weeks for 3 tiny lighters. They are just a warehouse and they ship orders from China. Second, they shipped my order to a PO Box which they said they don't do. Shipping policy on website does not indicate they ship solely through USPS. Third, while corresponding was quick they refused to acknowledge their mistakes and stated I did not ask for a refund. Now the product is lost and they refuse to issue a refund. Poor customer service. Do not order anything from this company.
By S. F.