Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
The representatives were very courteous and made sure I understood the process. Very pleasant people.
By John W W.
Response from LifeStation· Jun 3, 2025
Thank you for the 5-star review! We're glad to hear that your enjoyed your experience.
The LifeStation rep was wonderful. She explained everything and was very patient. Thank you 😊
By Deborah Stone, L.
Response from LifeStation· May 31, 2025
Thank you for the kind feedback! We're so glad to hear our LifeStation representative was helpful and patient. We'll be sure to share your appreciation with the team. 😊 If you ever need anything, we're just a call away!
Person I talked to was very helpful and pleasant
By happy C.
Response from LifeStation· May 31, 2025
We're glad to hear you enjoyed your experience. Thank you for leaving a review.
They were great at explaining everything to me
By customer
Response from LifeStation· May 31, 2025
Thank you for taking the time to leave a 5-star review!
He answered all my questions and gave good explanation of how the product works. This plan has no contracts and is more reasonable than most.
By sharon
Response from LifeStation· May 31, 2025
Thank you for the review! We're glad to hear that everything was clearly explained and that the plan’s flexibility and value stood out to you. We appreciate you taking the time to share your experience!
Sherry was very informative and helpful
By Craig B.
Response from LifeStation· May 31, 2025
Thank you for taking the time to leave feedback! We're glad to hear that Sherry was informative and helpful. We appreciate you taking the time to share your experience!
The people I spoke with were very nice and not robotic. Truly cared to give great service
By customer
Response from LifeStation· May 31, 2025
Thank you for your feedback and the 4-star rating! We're glad to hear that our team was friendly and genuinely cared about providing great service. If there's anything we could have done to make your experience a full 5 stars, we’d love to hear your thoughts. Your input helps us continue to improve!
Frankie was extremely nice. He explained everything well and was very patient. He knew the product and explained everything well.
By Carolyn H.
Response from LifeStation· May 31, 2025
Thank you for the 5-star review! We're so pleased to hear that Frankie was kind, patient, and knowledgeable. It's great to know he took the time to explain everything clearly and made your experience a positive one.
