Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Very customer service friendly and explained everything to me about the device
By Kathleen A M.
Response from LifeStation· Jun 5, 2025
We're happy to hear that you had a positive experience and that everything was clearly explained. Providing friendly, informative service is what we aim for. Thank you for the great feedback!
Justin was very courteous and patient, which I appreciate. Keep him around and give him a raise please.
By Ms. Bernadette Smith C.
Response from LifeStation· Jun 5, 2025
We're so glad to hear Justin made a great impression! His courteous and patient approach reflects the level of service we strive to provide every day. We'll be sure to pass along your kind words, thank you for sharing your experience!
Thomas was able to answer my questions easily and knew his stuff. He was courteous. When I gave him information, he repeated it back to double check that it was correct.
By customer
Response from LifeStation· Jun 3, 2025
Thank you for your feedback! We're glad to hear that Thomas was knowledgeable, courteous, and thorough in confirming your information—it's great to know you felt confident in the conversation. If there's anything we can do to earn that fifth star next time, please don’t hesitate to let us know!
My sister ordered the unit and was very pleased with the service. I called in and spoke with James. He was very pleasant and very informative. He was also very patient. I have not received my unit yet but I'm looking forward to using it.
By Karen A W.
Response from LifeStation· Jun 3, 2025
Thank you for sharing your experience! We're so happy to hear that your sister was pleased with the service and that James provided you with helpful, patient support. We’re excited for you to receive your unit and are here if you have any questions along the way. Welcome to the LifeStation family!
The person explaining everything
By customer
Response from LifeStation· Jun 3, 2025
Thank you for the 5-star review!
Christine was very helpful and sincere
By Sylvia F.
Response from LifeStation· Jun 3, 2025
Thank you for your kind words! We're so glad to hear that Christine was helpful and sincere during your interaction. We'll be sure to share your feedback with her—it means a lot!
Very helpful person.
By customer
Response from LifeStation· Jun 3, 2025
Thank you for the 5-star review!
Maria was very helpful. She answered my questions and suggested a great solution for me.
By Anonymous
Response from LifeStation· Jun 3, 2025
Thank you for your feedback! We're so glad to hear that Maria was helpful and able to provide a solution that worked well for you. We'll be sure to pass along your kind words to her!
