Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Feel safe and not worrisome. Just a button away.
By Cristopher M.
Response from LifeStation· May 5, 2017
Christopher, you’re right! With LifeStation, help is always just a click away should you need assistance. Thank you for taking the time to write a review.
GREAT TO HAVE HERE IF NEEDED. WE DO THE MONTHLY CHECK EACH MONTH AND I THINK THIS IS A GREAT FEATURE..
By DIANE T.
Response from LifeStation· May 5, 2017
Diane, thank you for taking the time to write a review. It is great that you perform your monthly test, as it helps prepare you for what to do in case of an emergency. Should you ever need assistance, LifeStation is here to help.
Even if you don't have to call for an emergency, there is peace of mind, just knowing that you could if you needed to. I have used the lock box to get back in my house when the keys were inside. There have been enough times when an unexpected emergency sent me to the hospital. Living alone now means it is more important than ever to know where to get help.... fast.
By Martha K.
Response from LifeStation· May 5, 2017
Martha, you’re right! One of the greatest features of LifeStation is the peace of mind it provides that you can always get help should you need it. Thank you for taking the time to write a review.
With in a few days of getting my LifeStation, I fell and ended up in a position I couldn't move. I pressed the alert button. Within 15 minutes Hollywood FL fire rescue arrived and put me in a chair. They checked me out and found I did not require any further treatment. Had it not been for my alert system, I would have remained where I fell For at least 10 hours. Thank you Life Station!
By AlanLorber
Response from LifeStation· May 1, 2017
Alan, we are so happy the LifeStation system helped you when you fell! We are very proud of our fast response time and excellent customer service.
I'd definitely recommend Life Station to anyone. They are quick to respond to my mother's needs. They have very kind and compassionate operators who respond to her calls. The operators also speak in very clear English, which makes it easy for Mom to hear and understand, as she has a hearing deficiency. They are also patient and never are short with her. This is so important to my brother's and I. We know we can always count on them for a quick response. Thank you Life Station.
By Debra Parks (Daughter of D.
Response from LifeStation· May 1, 2017
Debra, thank you for taking the time to write a review! We are so proud of our kind and compassionate operators and customer service experts that are available 24/7 whenever your mother needs assistance. We are happy that the LifeStation system could provide your family with greater peace of mind.
I think the only negative to your product is that you are supposed to test it to make sure it works once a month.....seems sometimes to me that it takes quite a long time for anyone to answer once I do test it.....though it may not be. Only seems long while you are waiting.
By Lois C.
Response from LifeStation· Apr 25, 2017
Thank you, Lois for your feedback. We are glad we were able to speak with you and had a chance to address your concern. We look forward to continued, monitoring of service.
Very helpful and easy to contact with questions.
By Hedy L.
Response from LifeStation· Apr 19, 2017
Hedy, we are very proud of our Customer Service Experts who are available 24/7 to answer your questions! Thank you so much for taking the time to write a review.
I have not personally experienced LifeStation but gave it to a friend and her daughter's now enjoy peace of mind.
By Sue W.
Response from LifeStation· Apr 19, 2017
Sue, you’re right that LifeStation makes a great gift for friends and family to enjoy greater peace of mind! Thank you so much for taking the time to write a review.
