service is excellent
service is excellent. reps are very polite.
By Marilyn
Response from LifeStation· Jan 4, 2018
Thank you, Marilyn!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
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LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
service is excellent. reps are very polite.
By Marilyn
Response from LifeStation· Jan 4, 2018
Thank you, Marilyn!
Life Station is and does exactly what they say they do at a very affordable price and NO contracts, easy payment plans to fit just about anyone's budget, and cant put a price on life. I feel 100% relieved that I got this for my mother and so is she.
By Mary and Bryan W.
Response from LifeStation· Jan 4, 2018
Thanks for the review, Mary & Bryan! We’re so glad that having the LifeStation service could give you and your mother greater peace of mind!
Luckily, my mom has not fallen or had any trouble. It does 'go off' if she bumps her necklace but she gets a call and can tell them she is okay. It gives me (daughter) peace of mind for her to have it, although she does not wear it at night which is upsetting to the family. She is very stubborn!!
By Cheryl K.
Response from LifeStation· Jan 4, 2018
Cheryl, thank you for taking the time to write a review. We’re so glad you enjoy having the LifeStation service and find our response to be quick. While your mother should wear her Help Button at all times, you may be interested in getting her a Wall Button which could be placed in her bedroom in case of an emergency when she is not wearing her button. For more information call us 24/7 at 800.998.2400.
Thank goodness we have not had to use it but when we do the monthly testing's all seems to work fine. Great piece of mind!
By Mr and MRs Keith W.
Response from LifeStation· Jan 4, 2018
Thank you for the review, Mr & Mrs Williams. We’re so glad that the LifeStation system could give you greater peace of mind.
This company provides me with fantastic service in every way! I recommended this to everyone!!!!!!!!!!!!!!
By Pat R.
Response from LifeStation· Jan 3, 2018
Thank you, Pat! We’re glad you find our service to be fantastic!
All my monthly checkins have worked really well. Just the amount of time it takes for LifeStation to answer a call is of concern to me, though. It has taken up to 3 minutes for someone to answer and in the event of a heart attack, those are precious minutes that could be the difference between life and death
By Linda C.
Response from LifeStation· Jan 10, 2018
Thank you, Linda for your feedback. We recently tried to reach out to you to discuss your console functionality. Feel free to contact our 24/7 customer service line at 800.998.2400. -Jan
They are always prompt to answer if my call button is pushed.
By Ann R.
Response from LifeStation· Jan 3, 2018
Ann, we take every button press seriously, even if it turns out to be a ‘false alarm’, so we’re glad you thought our response time was prompt. Thank you so much for the review.
Mom knows to hit her button anytime she needs help. LifeStation calls me so I can get to her quickly. We highly recommend this alert system
By Janice F.
Response from LifeStation· Jan 3, 2018
Janice, we’re glad to hear that the LifeStation system has been useful to you and your mother. Thank you so much for taking the time to write a review.