Very pleasant to talk to
Very pleasant to talk to. Answered my questions. Didnt feel pressured.
By customer
Response from LifeStation· Oct 30, 2025
We’re so happy to hear that you enjoyed your experience. Thank you!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Very pleasant to talk to. Answered my questions. Didnt feel pressured.
By customer
Response from LifeStation· Oct 30, 2025
We’re so happy to hear that you enjoyed your experience. Thank you!
Very informative and professional
By Lee
Response from LifeStation· Oct 30, 2025
Your satisfaction is our top priority, and we're so happy to see your 5-star review. Thank you!
Your agent, Sherri was great But when I called the 1-800-998-2400 to ask new some questions your other agents were too close and their conversations were distracting
By Elizabeth V B.
Response from LifeStation· Oct 29, 2025
Hearing about the impact Sherri had on your experience brings us immense joy! We're committed to providing the best service possible, and your feedback helps us improve.
Easy to understand.
By Margaret C.
Response from LifeStation· Oct 29, 2025
Your satisfaction is our top priority, and we're so happy to see your 5-star review. Thank you!
We were looking at several companies, but your wonderful customer service, Frankie, really sold us. He was able to answer all questions and explain the benefits.
By customer
Response from LifeStation· Oct 29, 2025
Your 5-star review made our day! We’re so glad Frankie could assist you effectively. Thank you for the great feedback!
My agent was super friendly , very helpful . I loved that he wasn’t pushy .
By Sheila
Response from LifeStation· Oct 28, 2025
Thank you so much for your kind words! We're thrilled you had a great experience.
Ben was so helpful helping me get this ordered for my mom. He was patient, polite and answered all my questions
By Mary M.
Response from LifeStation· Oct 28, 2025
We’re so happy to hear Ben provided excellent service! Your 5-star review is greatly appreciated and motivates us to keep up the great work.
Friendly sales people and quick service on when they say we will get the device.
By Mark
Response from LifeStation· Oct 28, 2025
We’re so glad you had a great experience with our team! Your feedback keeps us motivated to provide excellent service. Thanks for sharing!