Very good customer service
Very good customer service
By Cpeterson
Response from LifeStation· Nov 5, 2025
We’re so happy to hear that you enjoyed your experience. Thank you!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Very good customer service
By Cpeterson
Response from LifeStation· Nov 5, 2025
We’re so happy to hear that you enjoyed your experience. Thank you!
Christina was extremely helpful and friendly. She explained all my options and answered all my questions.
By customer
Response from LifeStation· Nov 4, 2025
Thank you for the wonderful review! It’s our pleasure to assist you, We’re excited that Christina could make a positive impact.
Your Rep. made every attempt to help with pricing and answering questions.
By Robert M.
Response from LifeStation· Nov 4, 2025
We're delighted that Maria left a positive impression on you! Your feedback will motivate them to continue delivering excellence and helps us improve. .
Thomas Dolan was great and explained everything so that I could understand it. He understood that I was on a fixed income and told me I could up grade if necessary. Thank you.
By Shirley C.
Response from LifeStation· Nov 4, 2025
Your 5-star review means a lot to us! We’re excited that Thomas Dolan could make a positive impact. Thanks for recognizing their great work!
Courteous, prompt, efficient
By custoTommer
Response from LifeStation· Nov 4, 2025
Thank you so much for your kind words! We're thrilled you had a great experience.
The device failed me 2 times in the last 6 months. Pressed HELP button, no one answered the call. Have ordered a new system. DO NOT BUY; ITS A PIECE OF JUNK!
By SHERI A K.
Response from LifeStation· Nov 4, 2025
Thank you for taking the time to speak with us and allowing us the opportunity to review your experience. We appreciate the chance to address your concerns directly and provide clarification. Our team values every opportunity to listen and learn from our customers, and our goal is always to ensure you feel confident and supported. We’re glad we could connect and wish you all the best moving forward.
Had a pleasant experience ordering the medical alert necklace for my mother. Thank You!
By Wilma B.
Response from LifeStation· Nov 3, 2025
We’re so happy to hear that you enjoyed your experience. Thank you!
Christina was very helpful and polite!
By customer
Response from LifeStation· Nov 3, 2025
We're delighted that Christina left a positive impression on you! Your feedback will motivate them to continue delivering excellence.