Good call
The representative was clear and helpful. I didnt have the feeling of a hard sell.
By Kenneth C.
Response from LifeStation· Jul 4, 2024
Thank you for the 5 star review. Feel free to give us a call once you receive your equipment.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
The representative was clear and helpful. I didnt have the feeling of a hard sell.
By Kenneth C.
Response from LifeStation· Jul 4, 2024
Thank you for the 5 star review. Feel free to give us a call once you receive your equipment.
Justin, the customer service representative, was most excellent!
By Elyse
Response from LifeStation· Jul 2, 2024
Thank you for the 5-star review. We'll be sure to share your kind words with Justin.
Justin was polite. Knew what the company offered and what they didn’t offer. He was willing to answer all my questions without a hint of irritation.
By Barbara Walker S.
Response from LifeStation· Jul 2, 2024
We're proud to have Justin on our team, and your review reinforces their invaluable contribution. Thank you for recognizing his efforts!
Very attentive
By customer
Response from LifeStation· Jul 2, 2024
Thank you for the 5-star review!
The representative, Frankie, was very thorough in the explanation of the product, service and explanation of set up and full process. Very knowledgeable and professional.
By customer
Response from LifeStation· Jul 2, 2024
Thank you for highlighting Frankie's contribution to your positive experience! They'll be honored to know they made a difference for you.
Frankie was very professional and offered clear instructions making the enrollment easy.
By Mardy D.
Response from LifeStation· Jul 1, 2024
We're thrilled to hear that Frankie provided you with professional and clear instructions. Your feedback is greatly appreciated. Thank you for the 5-star review.
The Customer Service Representative was extremely pleasant, knowledgeable and helpful.
By REGINA H.
Response from LifeStation· Jun 28, 2024
Thank you so much for your kind words! Providing excellent service is always our priority, and we're thrilled that it made a positive impact on your experience.
Understanding and caring
By customerLori
Response from LifeStation· Jun 28, 2024
We truly appreciate your kind words. Thank you for taking the time to leave a review.