Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Agent was able to answer my question. Was not pushy. Looking forward to using the watch
By SARAH BROWN M.
Response from LifeStation· Feb 26, 2025
Thank you for your 5-star review! We're glad our agent could answer your questions without pressure. Enjoy your new watch, and let us know if you need anything!
Ben was great! Knowledgable, concise, and just perfect. Thank you so much
By customer
Response from LifeStation· Feb 26, 2025
Thank you for your fantastic review! We're thrilled to hear that Ben provided knowledgeable and concise service. We'll be sure to share the feedback.
Thoughtful. Explained functions, cost.
By Aileen H.
Response from LifeStation· Feb 26, 2025
Thank you for taking the time to leave a review.
The customer service person was very nice,
By Donna H.
Response from LifeStation· Feb 26, 2025
Thank you for your 5-star review! We're delighted to hear that our representative provided clear explanations and excellent service.
I had never heard of this company before. I was set to be given the run around again. But to my surprise the agent listen to my need and was knowledgeable of the product. Sherrie was most helpful in explaining the benefits of the products. I knew she was a sales person for the company but I respect the fact that the sell did not seem to be her primary motive but to share information and listen to what my needs really were. I was not rushed or hurried along. Thanks for service which is so rarely received in this age.
By customerEmily T.
Response from LifeStation· Feb 26, 2025
Thank you for your thoughtful review! We're so glad Sherry provided you with a knowledgeable and pressure-free experience while taking the time to understand your needs. We truly appreciate your kind words and are grateful for the opportunity to assist you.
Frankie was so helpful with the process. He was very knowledgeable about the servies.
By customer
Response from LifeStation· Feb 26, 2025
Thank you for your 5-star review! We're delighted to hear that Frankie was so helpful and knowledgeable throughout the process. We appreciate your support!
Customer service was very friendly and took the time to answer all of our questions.
By customer
Response from LifeStation· Feb 26, 2025
Thank you for your kind words! We're glad our team could provide friendly and thorough service. We appreciate your support!
Explain everything and spoke very clearly and just a great experience with your company
By Richard
Response from LifeStation· Feb 26, 2025
Thank you for your 5-star review! We're glad you had a great experience. We appreciate your support! Welcome to the LifeStation family.
