Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Very helpful, courteous and explained everything
By Loretta A.
Response from LifeStation· Mar 5, 2025
Thank you for your kind words! We're glad to hear that you found our team helpful, courteous, and informative. Providing clear and supportive service is our priority.
LifeStation was the first company to contact me by phone after my online inquiry through Consumer Affairs. Another medical alert service telephoned me nearly an hour later after concluding my purchase of medical alert product and service agreement via Life Station. LifeStation has a 1300-foot radius VS another service with 800-foot radius. LifeStation Company also specified return of my unused service dollars.
By janet F.
Response from LifeStation· Mar 5, 2025
Thank you for sharing your experience! We're glad to hear that our prompt response, wide coverage range, and clear policies helped you feel confident in choosing LifeStation. Your safety and satisfaction are our top priorities, and we appreciate the opportunity to serve you. Welcome to the LifeStation family.
While I do appreciate honesty about other companies, I just hope your representative was honest and not just down-talking another company that I was considering. Also, my bank account has been charged but do not yet have my device. I hope my service does NOT commence for payment and service date purposes until I receive the device.
By FAC
Response from LifeStation· Mar 5, 2025
Thank you for reaching out. We appreciate your feedback and want to assure you that our representatives are committed to providing honest and transparent information. Regarding your order, service does begin when the order is placed, but we understand the importance of receiving your device in a timely manner. If you haven't received it yet, we'd be happy to check on the status for you.
Courteous employees.
By Marilyn D.
Response from LifeStation· Mar 3, 2025
Thank you for your kind words! We’re proud to have a team that values courtesy and great service. If there’s anything else we can do to earn that 5th star, just let us know!
made it easy to work with. covered devices great. I feel that I'm going to feel safe through problems. thanks to Thomas.
By Willie W.
Response from LifeStation· Feb 28, 2025
Thank you for your feedback! We're glad to hear that Thomas made the process easy and gave you confidence in your coverage. Your safety and peace of mind are our top priorities. If you ever need anything, don’t hesitate to reach out!
Thomas Doyle was very helpful.
By Cynthia C.
Response from LifeStation· Feb 28, 2025
Thank you for taking the time to write a review. We're glad to hear you found your interaction with Thomas helpful.
Sherry was very knowledgeable and helpful answered all my questions with ease
By Deborah D.
Response from LifeStation· Feb 27, 2025
Thank you for your kind words! We're thrilled to hear that Sherry was knowledgeable and helpful in answering all your questions with ease. We appreciate your feedback and look forward to assisting you again in the future!
The lady I talked to was very clear and explained every thing about how the watch worked and answered all my question about the montering service and how it works. She took a lot of time to explain and no sales pitch which was most helpful. She also pointed the payment plans. I would do business with her again.
By Loiskruzaol.com
Response from LifeStation· Feb 26, 2025
Thank you for your wonderful review! We're so glad to hear that our representative provided clear and thorough explanations, taking the time to answer all your questions without any pressure. Ensuring you have all the information you need to make the best decision is our priority. We truly appreciate your feedback and look forward to assisting you again in the future!
