Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
I spoke with Sherry to get all information about the product including price. She was extremely helpful and pleasant.
By Terri B.
Response from LifeStation· May 14, 2025
Thank you so much for the 5-star review! We're thrilled to hear that Sherry was able to provide you with all the information you needed and made the experience a pleasant one. We'll be sure to pass along your feedback—she'll be happy to hear it!
Your rep was very pleasant and helpful. My problem was the phone connection, which was difficult to hear clearly.
By customer
Response from LifeStation· May 13, 2025
Thank you for your feedback! We're glad to hear our representative was pleasant and helpful, but we’re sorry about the trouble with the phone connection. We appreciate you letting us know and will look into it to ensure a better experience in the future.
Justin was very helpful, professional & polite. Sounds like it's going to be a good solution to help keep our elderly mom safer in her home. Thank you, Deb
By Deb
Response from LifeStation· May 13, 2025
We’re thrilled to hear that Justin was helpful, professional, and polite. It means a lot to know we’re providing a solution that gives your family added peace of mind and helps keep your mom safe at home. We appreciate your trust in us!
The sales person was very informative. She answered all my questions.
By Sharon E A.
Response from LifeStation· May 13, 2025
Thank you for taking the time to leave a 5-star review!
Very Helpful!!
By customer
Response from LifeStation· May 13, 2025
Thank you for the 5-star review!
I'm totally handicap senior citizen fell last summer and broke my hip my doctor and family wants me having monitoring the price is right and customer service awesome 👌
By Arturo R.
Response from LifeStation· May 13, 2025
Thank you so much for sharing your experience—we’re truly honored to support you. We’re glad to hear that the price is right and that our customer service has been awesome. Your safety and peace of mind mean everything to us, and we’re here whenever you need us. Wishing you continued healing and comfort!
Customer service was great - very clear information about what was available, no aggressive sales, answered questions clearly and was empathetic to customer needs
By Kathi L.
Response from LifeStation· May 12, 2025
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and felt supported without any pressure. Providing clear, respectful, and empathetic service is what we strive for—glad we delivered!
Everything was explained in detail and a choice was easy to make based on that information
By customer
Response from LifeStation· May 12, 2025
Thank you for your feedback! We're glad to hear everything was clearly explained and that it helped make your decision an easy one. If you have any more questions down the line, we're always here to help!
