Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Frankie was very clear in his explanations and very thorough.
By Elizabeth L.
Response from LifeStation· May 19, 2025
Thank you for the 5-star review! We're happy to hear that Frankie provided clear and thorough explanations. We’re proud to have team members like him who are dedicated to making your experience as smooth and informative as possible.
Everyone was friendly and helpful
By customerDenise S.
Response from LifeStation· May 16, 2025
Thank you for the 5-star review. We're glad to hear you enjoyed your experience.
Customer service was very good and helpful.
By customer
Response from LifeStation· May 16, 2025
Thank you for taking the time to share your experience!
Watch is large and cumbersome. Easy to read , charges well overnight. Letter says not to return . Do not believe you have people to call and does not tell me how if I can press button and who does this contact? Is it a 911 system?
By Marilyn
Response from LifeStation· May 19, 2025
Thank you for your honest feedback. We understand that the watch may feel large for some, but we’re glad to hear it’s easy to read and charges well overnight. Regarding your concerns about emergency response—yes, when you press the help button, you’re connected to our 24/7 LifeStation monitoring center. Our trained care specialists will speak with you through the device and can dispatch emergency services, or notify your emergency contacts depending on the situation and your preference. We also attempted to reached out to help address your questions, and we’re here anytime to provide additional support or clarification.
The lady who took my call was very professional and informative. Answered a lot of my questions. I enjoyed talking with her.
By Kay L.
Response from LifeStation· May 16, 2025
Thank you for your feedback! We're so pleased to hear that the representative who assisted you was professional, informative, and able to answer all your questions. It’s wonderful to know you had an enjoyable experience speaking with her. We truly appreciate your kind words and will be sure to share them with our team.
simple purchase
By Gerald
Response from LifeStation· May 16, 2025
Thank you for the 5-star review!
I love the idea that the company has been in business for such a long time. The agent that help me name Sherry was very nice and helpful.
By Donna P.
Response from LifeStation· May 16, 2025
Thank you so much for the 5-star review! We’re glad to hear that you appreciate the long-standing commitment LifeStation has to serving our customers. We're also thrilled to know that Sherry provided you with such a pleasant and helpful experience. We'll be sure to share your kind words with her and the team.
Sherry was patient and listened to my and my mom's questions.
By customer
Response from LifeStation· May 15, 2025
Thank you for sharing your experience! We’re so glad to hear that Sherry was patient and took the time to listen to both you and your mom’s questions. Providing thoughtful, supportive service is what she does best. We’ll be sure to pass along your kind words!
