Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
810 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
810 approved reviews, newest moderated first
Dear Mr. Maggio, I just want to let you know that when I called your company, I spoke with a Mr. Mack. He was so very professional, helpful, knowledgeable and caring. I really appreciated his help. My dad needed to sign up with your company and he was very patient with my dad. He is a real asset to your company! I will send him a copy of this email. Take care, Sherry
By Sherry S.
They really wanted to help me with situation and didnt even treat me like customer that try get a sale
By Edwin
Excellent service & friendly, caring representatives
By Janet
They had handled be with great customer service
By David
Excellent service from friendly & caring representatives
By John
Thanks again...
By Jose
My father's system has worked perfectly every time he has needed it. Always a quick response when we are testing it.
By Lisa
My 85 year old mother had fallen and broke her hip in the bathroom. She pushed her watch button and instantly a woman assured her help was on the way. Within a few minutes the local police, paramedics and a family member were there to help. Thank you so much! She is now home and back wearing her alarm watch. It is comforting to know that help is just a button push away.
By Sally
