good product
good product. very helpful employees. quick response to emergency
By Linda
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
810 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
810 approved reviews, newest moderated first
good product. very helpful employees. quick response to emergency
By Linda
No one can hear me when I need them
By MCW
Response from LifeFone· Jul 20, 2017
Ms. White, We are glad you had the time to speak with us, and we were able to assist you today, by clarifying specifics of how your system works. We were able to assist you the time you needed us that day. We are here for you 24/7 should you need any additional assistance. Thank you for being a valued LifeFone customer.
Great service Gives you a piece of mind knowing your loved one is only a click away if they need help.
By Wendy
Great product. Gave me some peace of mind. Thank you.
By Claudette
Thankfully haven't had to use it but when I tested it the system worked great. Very friendly people to work with! Would definitely recommend !
By Dana
My kids asked me to get this system while I was living alone temporarily, was worth every penny.
By James
As a new subscriber, so far I've been happy with the service.
By Clayton
Wonderful in the short time I had the unit
By Stephanie