Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
810 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
810 approved reviews, newest moderated first
At this point LifeFone has made me feel comfortable when I am by myself. Recently I misplaced the button and reported it to their office. They were ready to replace it immediately but, fortunately, I remembered where it might be and was able to get it returned. I do tell other people about it.
By Fay
I recently had an occasion to engage the Lifefone app on my IPhone. The operator answered immediately and knew exactly where I was. What a comforting experience! My concerns were addressed within seconds. It was like having my best friend with me! Thanks Lifefone!
By Bobbi
We have been very pleased with the service that LifeFone provides for my elderly mother.
By Janice
very happy with high quality service. All phone operators over a 6 year period were excellent, friendly and wonderful!
By Mary
Very prompt Nell
By Nell B.
It certainly gives me and my family peace of mind to know that I am not alone. Should something happen, someone is always there! Thank you!
By Dorothy
I have been with LifeFone since May 2012 and feel very confident in their service and response. I have recommended their service to my dad after my mom passed away and they have been very helpful to him as well. Their staff is so very courteous and friendly also.
By Carol
Happy to have it. Fast response
By Bruneau
