Not recommended I was almost done with…
Not recommended I was almost done with the contact with them and the customer service have no answer why they don’t want to pay me my $150 or at least the $50 for the first 3 months
By Sabah A.
Saturday, November 7, 2026 · Customer reviews of US businesses
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159 reviews
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LifeEnergy is an online energy retailer based in Houston, TX. Founded and created by a blend of industry vets and digital-saavy professionals who wanted to create a new type of energy company to give consumers a simpler, greener, and better option for residential and commercial electricity.
LifeEnergy (lifeenergy.com) has 159 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
159 approved reviews, newest moderated first
Not recommended I was almost done with the contact with them and the customer service have no answer why they don’t want to pay me my $150 or at least the $50 for the first 3 months
By Sabah A.
Awesome Company, Great Customer Service..
By Carlos D.
Don’t let your contract expire and go month to month. While in contact my bill was around $175 a month. Then once out of contract it skyrocketed to $709 with an almost quadrupled rate. Who has that kind of money? I was not in contract any more so Life Energy can legally do whatever they want. However why would you do business with anyone out of integrity like them. I hope this review helps the next person from being taken hostage by Life Energy like me.
By Magan T.
i am glad i moved to this light company my light bill is cheap and i have recommended to my friends at work. Keep up the good work!!
By Marco D.
Response from LifeEnergy· May 10, 2019
Marco - thank you for the great review. Should you ever need anything please contact us at [email protected]
Avoid at all costs. Signed up for a plan with a $50 bonus every 3 months. I qualified for it, it's currently month SIX and I haven't received a single one. Every time I call their customer service I have to spend an hour on hold talking with them while they assure me I'm "going to receive the bonus within a week" and it's been 3 months.
By Daniel S.
Connected and first bill, no problems.
By CRAIG
Response from LifeEnergy· Apr 30, 2019
Craig - Thank you for the good review and appreciate the feedback. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
It is a good company
By Mary A.
Response from LifeEnergy· Apr 30, 2019
Mary - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
Long waiting on the phone line. Emailed them message says that it takes them 24 hours to answer. Has been 3 days. And instead I get this email to do a survey. Cancel me!
By Claudia
Response from LifeEnergy· Apr 29, 2019
Claudia- We apologize the hold time while waiting for a representative. We have emailed you to speak with you. Our standard response time for emails is a turnaround time of 24 hours but emails are answered as they arrive. Our records show that you emailed us on 04/22/2019 and a reply/confirmation was sent shortly after your email requesting to cancel came in. We look forward to hearing from you. You can email us at [email protected] or by responding to the email we sent to you.