Hands down.. they win
Hands down... the best customer service by far. Their platform will compete well with any of them... but they win everything with Customer Service and value for money.
By Shannon E.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
676 reviews
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Start your own podcast today with podcast hosting from Libsyn and connect with audiences worldwide. Libsyn's publishing platform distributes your content everywhere you want to be - including Apple Podcasts and Spotify.
Libsyn Podcast Hosting (libsyn.com) has 676 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
676 approved reviews, newest moderated first
Hands down... the best customer service by far. Their platform will compete well with any of them... but they win everything with Customer Service and value for money.
By Shannon E.
easy to have one place to upload and if you dont understand a function it is always a "?" you can click on where very detailed descriptions comes up. thanks from sweden
By Johan
Representative, was not being helpful in the beginning. I explained my issue and what they needed to do on their end but he still ended up giving me resolutions (WHICH I ALREADY DID PRIOR TO SENDING THE EMAIL) that doesn't help and insist on having a problem on my part when in my first email to you guys I already explain what I did and that you guys needed to fix the RSS feed HTML code.. In our last email, he finally did what he had to do. This could've have been way easier and less back and forth if the representative read and comprehend my email.
By mimi
Response from Libsyn Podcast Hosting· Jan 22, 2024
Hello Mimi, I'm sorry to hear that you had an unsatisfactory experience with our support team. This is certainly not the experience that we want for our customers. Unfortunately, I was unable to find your ticket in our system, so that we could review your interaction with our support team. If you have a moment, please provide the email address that you used to submit your ticket, and we would be happy to review and answer any further questions that you may have.
Been using them for years and I love the ease of use! The analytics are nice and easy as well. I would recommend to anyone starting out!
By Robert M.
Fast, accurate, helpful response.
By Christopher H.
Love the support from Libsyn! Thank you Emilio for your quick and effective help!
By Mark
Analytics are never accurate.
By ginojakeandgino.com
Response from Libsyn Podcast Hosting· Jan 18, 2024
Hello, I'm very sorry that you are having problems with our analytics. This is certainly not the experience that we would like our customers to have while using our products. We would love to help you and answer any questions that you may have. If you would like, you may open a ticket with our support team by emailing [email protected], and we would be happy to assist you in any way.
My podcast wouldn't play after I published it, and I could NOT figure out why. I did all the troubleshooting that usually works in this situation, and none of it worked -- so I asked Libsyn if they could spot the problem. They did, and they told me exactly how to fix it, which was huge -- because I still couldn't spot the problem myself, even after they described it to me! Without their input, I honestly never would have been ever to fix the permalink so our podcast would play. The Libsyn team is unfailingly kind, thorough, knowledgeable, and helpful. Our team is so thankful to work with Libsyn!
By Elisabeth D.