Liberty KiltsReviews of libertykilts.com

Despite repeated assurances that my order would arrive in time as a rush order (supposed to ship on the Tuesday) it was not shipped until at least the Wednesday of the week after order placed and they did not provide tracking details until after being repeated requested. As such my order arrived 24 late for the event for which I was going to wear it. However, the product is of good quality and it will be useful for other events in the future.

Nice quality, fast delivery, reasonable price. It's a bit large around the waist, but that's on me.

Never received the product after 4 months No updates or responses to numerous emails, chat messages and voicemails. Do not spend your money with this company, they are clearly more concerned about squeezing another dollar out of you than providing a quality service and product. I would have given zero stars if it was possible

Great customer service resulted getting right kilt for me ..can't Waite to wear it next Highland games . Very easy to order in timely manner. Great quilty excellent service..recomended

No correspondence was returned by Liberty Kilts. No one available to answer the phone, no emails returned, and no voicemail returned. The company sent an automated email saying the item I purchased was shipped with a Fed Ex tracking number over a week ago; however, Fed Ex does not have the package yet. As someone who has worked in shipping using Fed Ex daily, I know that Fed Ex will pick up a package within 24 hours (max) of shipping label creation. Therefore I can safely assume that Liberty Kilts and/or their subcontractors are attempting to create the illusion of a ship date before company manufacture/distribution is even completed. I’m not in a rush to receive my item, however, do not tell me something is shipped when it hasn’t been.

No response via email or voice mail returned, continue to wait on rushed order with no tracking number or details of delivery.

I have had the best experience with Liberty Kilts! I reached out to them with a couple of questions I had and they were quick and personable with their responses. Considering the kilt you order is 100% custom, the turn around time is so fast! I think mine took about 2 weeks. The material is nice and heavy and the product is absolutely GORGEOUS! it fits and looks like a dream. If you’re uncomfortable with taking your own measurements, I suggest getting a seamstress to do them for you, although I did mine myself. I also suggest being. Little loose with your tape measure and not trying to be as snug as possible. I plan on getting another maxi kilt from them in the future and also one of their beautiful leather jackets!

Total scam. Ordered a kilt on September 23, 2023. Nothing came. Emailed multiple times. Never got a response. Now more than a year later and I'm writing this off.