J'attends toujours ma commande depuis …
J'attends toujours ma commande depuis plus d'un an... Pas de réponse du service client ni pas mail ni téléphone
By Remy
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
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124 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Liberty Kilts is the Ultimate Scottish Clothing and Accessories Shop that offer an Extensive Range of High-Quality Custom Made Outfits. We offer the ultimate customization in creating your a very own Kilt. We customized Kilt exclusively tailored for you. Just complete the above options to complete customization of your kilt, and receive a state-of-the-art Kilt that is fit for you.Liberty kilts brought the best kilts for you at a very reasonable price.
Liberty Kilts (libertykilts.com) has 124 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
124 approved reviews, newest moderated first
J'attends toujours ma commande depuis plus d'un an... Pas de réponse du service client ni pas mail ni téléphone
By Remy
I ordered a Kilt and a belt in March, I received the kilt from Pakistan in April, with shipment cost and taxes (unmentionned on the merchant's site) that exceeded the cost of the garment. I didn't receive the belt, wrote 3 emails to the support and asked for my money back for the belt. I never had any answer, but I unexpectedly received the belt from Ireland a month later. Problem : I had bought a belt from another merchant because I needed to wear my kilt on a special occasion. So now I have 2 identical belts, one of them useless. Failure of this company to adequately communicate cost me 30 €.
By M M.
After I placed my order, I started waiting for a notice that it had shipped. I waited 5 weeks and heard nothing, so I emailed their support for a status update on my order. I know that some tartan fabric can take a while to come in, so I wasn't worried yet. I never got a reply to my inquiry. My order eventually arrived 8 weeks after it was ordered in a small box that was packed so tightly all the clothing had creases in it. The prices are good, the made to measure tailored fit is good, but unless this is costume, I would look for something better.
By J M.
Never received item! Paid for faster 7-10 day service, got nada. Company ghosted me, they never responded to emails, their phone number to call does not work. I DO NOT RECOMMEND THIS COMPANY! BUYER BEWARE THAT IT IS A SCAM!
By Dustin L.
I placed an order with them over two weeks ago with extra paid for express shipping. I have heard nothing, the phone number seems to be disconnected and they do not respond to emails. It appears taht I got scammed out of over $100.
By WBarrett
Ich komme erst jetzt dazu, einen Kommentar zu veröffentlichen, das Resümee ist ganz einfach. Ich bin sehr zufrieden Ich habe im vergangenen Jahr eine Lederjacke im Shop bestellt. Lieferung war einwandfrei und nicht zu bemängeln. Service und telefonische Beratung durch die Mitarbeiter waren detailliert und sehr freundlich. Besonders überrascht hat mich die Qualität des Leder und die gute Verarbeitung und das bei einem hervorragenden Preis-Leistungs-Verhältnis.. daraufhin habe ich kurze Zeit später eine zweite Lederjacke bestellt, und das Ergebnis ist genauso überzeugend. Ich werde diesen Shop auf jeden Fall weiterempfehlen.
By Roland S.
Response from Liberty Kilts· Mar 11, 2026
Hallo, vielen Dank für diese ausführliche und positive Rückmeldung! Es freut uns riesig zu hören, dass Sie sowohl mit der Qualität unserer Lederjacken als auch mit unserem Telefon-Service so zufrieden sind. Dass Sie sich nach der ersten Bestellung direkt für ein zweites Modell entschieden haben, ist für uns das schönste Kompliment. Wir legen großen Wert auf ein faires Preis-Leistungs-Verhältnis und freuen uns, dass dies bei Ihnen so gut angekommen ist. Vielen Dank für Ihre Weiterempfehlung und wir freuen uns darauf, Sie bald wieder bei Liberty Kilts begrüßen zu dürfen! Herzliche Grüße, Das Team von Liberty Kilts
One of the most amazing kilts Any design for your desire Using my new kilt in my new musical video Will be shared on my YouTube channel ( Omar the lion Queen ) thank you for my dream kilt 🙏🏼 you nailed it guys
By Lion Q.
I was shopping for a kilt for my wedding in August, and as with most online purchases, I wasn’t sure what to expect in terms of quality. But when my order from Liberty Kilts arrived, I was absolutely impressed! The garments are beautifully made—strong, well-stitched, and truly stunning in person. A special thanks to the Liberty Kilts customer service team. Living in the US, I mistakenly ordered my waist size in inches instead of the correct measurement, but the team quickly retrieved my parcel from the courier and remade my order perfectly. Their dedication and professionalism have earned my loyalty for life!
By Black B.