LiberNovoReviews of libernovo.com

I'm quite happy that I decided to take a chance on this chair! Since I had never support a Kickstarter before, I wasn't sure at first, but it's fantastic. Everything about it seems well-considered, including the quality, adjustability, and support. I can now concentrate without having to constantly adjust my chair. I adore it!

This company is a scam, placed an order on Kickstarter in June 2025 and was told they would start shipping in October 2025. It is now February 2026 and not a single update about my order or shipping.

I ordered the chair with all accessiories and (as told on their webpage) expected the order to arrive this week. Since I got no shipment notification I contaced the company where they first told me that there is a slight delay and that they will prioritize my order. Since they didn´t tell me when I can expect my order I asked again for clarification. Now they told me that they cannot deliver till the end of the month!!! Update 1: Complaining seems to help. Now at least the chair (without accessiories) is on the way. :-) Update 2: Chair was delivered, but without all the additional stuff. No infos from Libernovo with regards to that. Chair is amazin, apart from the armrests (too loose, rather close to the body)

Scam? I ordered a chair on 14th of January, 2026 (order#1748) and as of February 2, 2026 it wasn't yet shipped and my emails to their "support" were completely ignored ever since. I guess I`ll have to make a refund claim with my bank if they keep ignoring me

On January 16, 2025 I ordered a LiberNovo Omni Dynamic Ergonomic Chair Pro Bundle / Moss Green / 48 cm. They include that fraudulent shipping protection scam that all sketchy online retailers are. The Pro Bundle includes an extra battery. They use FedEx which damaged every side and every corner of the delivery boxes and left them out in the weather right before a winter storm. I never received the "extra battery" for the pro bundle, which they sell for $89 as an accessory. I reached out to the support email they include in the confirmation regarding the missing item and have not heard back from them. Additionally, Seel which charged me $19.09 for a "Worry-Free Purchase" refuses to provide the replacement/refund for missing items that they promised when including the charge on my order. They claim it is not covered by their delivery policy despite that missing item protection being clearly included in the description of the charge.

Purchased through Kickstarter, there was a delay in shipping. It was supposed to be shipped in late December, but I received the chair at the end of January. It was disappointing to see that Kickstarter backers didn’t receive the chair first, while many people who purchased much later from the website received theirs more quickly. FedEx delivery was not the best, as they did not deliver the chair when they promised, and I waited the whole day for nothing. Delivery happened next day without any prior notice. As for the chair its a good chair overall. Its comfortable to sit for long hours and headrest is very good. Back support is also pretty good if you like strong support. Despite this I ended up selling the chair because there were some features that I didn't personally like. Armrest are too close to my body and recline is not as good as in Haworth or Herman Miller chairs. Chair is also very soft and I find that it's good for gaming and watching movies but for everyday use and work it's too soft and it's hard to get up from the chair compared to more traditional office chairs. You really sink in to it. It's still a good chair but I would say it's not automatically the best chair in this price range. Many other brands like Haworth and Herman Miller have better warranty, quick deliveries, and their chairs feel more premium. They also have good return policies so I would maybe try chairs from those brands first.

Orded on the 21th Jan, no single update on the shipment . Send an email on the 26th, replied me the next day saying the color space grey is out of stock and expect to arrive at the beginning of Feb. They are still selling the chair without telling you they are out of stock, and even saying it will be shipped with standard shipping 5-8 businness day. I've got no notification or information on the fact that my order will be send after Feb, also with no reply when I asked for different color.

DO NOT BUY from this company. As others have written, they take your money, they make a label with FedEx but THEY DON'T SEND THE PRODUCT. Don't trust the hype on social media. Do your own research on their website. Look at the contact details and where they operate from. Customer service is a JOKE. They don't reply, they just leave you hanging. AGAIN, DON'T GIVE THIS COMPANY YOUR MONEY!!!!!