Leslie's PoolmartReviews of lesliespool.com

I ordered a part and returned it for a refund instead they charged me again. They can’t refund me until that charge has cleared bank. So they owe me two refunds for a part they have back. I believe this was on purpose after reading so many bad reviews. This company scams people and is obvious. The BBB needs to get involved. I wish these criminal companies would be shut down but for some reason they keep getting away with it. So Sad!!!!

I ordered a Hayward - W3T-CELL-15 Turbo Cell (T-CELL 15) Salt Cell with 15-ft Cable - 40,000 Gallons Item No: 340087. For pick-up at my local store: Pickup at Store #885 1641 GULF TO BAY BLVD Clearwater, FL 33755-6422 Phone (727) 462-0179. A little more than other stores are selling this product for but I thought it would be worth it to support a local business. The website said the local store had two in stock. Wrong. Leslies immediately charged my card. However, when I went to the store, the manager told me they had no record of the transaction and would neither give me the product nor a refund. They also refused to provide a phone number for their corporate offices. I eventually found the number online (800-537-5437) and managed to get a refund. Well, I supposedly will be getting a refund. It seems they can charge my card instantly but refunding money for a failed scam takes 3-5 days. Order Date: Jun 13, 2026 Order Number: WLP2793059 Grand Total: $1,175.93

Tried to take a large substantial amount of money from revolut.. well unfortunately for you revolut is one of the safest and blocked you straight away! Unlucky morons

they tried to steal money from my cedit card. luckily the Revolut blocked the transaction

From uk, just had nearly £500 attempted to be taken from my account, never used the site before never even heard of it, when I went to check out the site i have been blocked apparently I did something suspicious to make then block me

I wasted $200 getting help with my cleaner why it didn’t climb the walls, said my hoses had a leak , went to store on deer valley the guy said I had wrong hoses , I just took it off my cleaner, very demeaning and condescending

I'd give less if I could. The store itself is great, I've shopped with them and spent quite a bit of money over the past 4 years but the company part that handles installing safely safety pool covers is not! They drilled into a pipe which drained my 30,000 gallon pool empty which in turned also damaged the liner we just had replaced 4 years ago and all they could say was you signed a waiver. Do not use them for a safety cover unless you want to get left with thousand of dollars worth of damages! Update: we had a leak detector come out and in fact found the leak and it was from the anchor being drilled thru one of the pipes! Leslies said basically said too bad, not our problem WHEN THEIR TECHNICIAN DRILLED THRU THE PIPE!!! Why would they blindly drill without know where the pipes were??? They is so negligent and careless and shows the blatant disrespect of someone's property!!! We have been loyal customers for the 3 summers we've had our pool, spending thousands of dollars and now they're incompetency and negligence are gonna cost my family thousands of dollars to repair!!!!

I should give them a NEGATIVE 5.. they don't even deserve 5 stars. Their promotions are false advertising. They had offered free installation for some parts we bought and we spent almost $3,000 with them and when their technicians showed up they had to charge us more for parts and one of the items we bougth was not included for installing. This company should not be in business.