Leslie's PoolmartReviews of lesliespool.com

Terrible spammers, I keep receiving spam messages despite never signing up to receiving them. The other comments here show what a bad company this is

I recently had my pool closed and I was pleased to see Jon arrive at my home. He was gone for a bit and the service was horrible in his absence. Jon is direct and honest. There were some things I was misadvised to do. He set the record straight and helped me to avoid future mistakes in caring for my pool. I have read about all the issues re: chapter 11 bankruptcy. If they stay alive and continue to keep people on staff like Jon I do believe you will be pleased with their service. I understand the negative reviews that I read. Its common when companies are trying to stay alive in this crazy economy and world we live in today...but I did reach out to other companies who did not show up...or who did things seriously wrong. If you are on Long Island ask for Jon. And, no, I do not know him...other than the help I received with my pool. I am impressed.

I purchased a 15 round Leslie pool. They charged me over $1200 delivered. I had to return it. They only returned $800. They kept $400 for return shipping. They are thieves, and the return policy is a really bad. They never answer your calls. They use a third party answering service. You cannot return the pool to a store. You have to ship it back and they don't tell you how much it will cost to return. I am seeking a lawyer now. To file a lawsuit.

Leslie pool have changed the quality of products and are charging a substantial price for their products ! Example #1 pool duration acid 19.95, quality of product has been reduced from clear high quality to yellow inferior product or the type that you can purchase at Home Depot, Lowes or even Walmart at half the price. To receive the same quality save you $$$ and purchase at the competion local stores or go online. Leslie Pool will not survive with the business concept. Mark my words.... Example 2 A two way check valve at Leslie is $100+ Online same identical is $26.99 I highly recommend doing research, and don't purchase any of these over price items.

These people are scammers, they know little about pool chemistry and just tell you stuff about your water sample to get you to buy more chemicals. To wit, they advised/sold me stabilizer as well as dichro (which is already stabilized) which caused my cya to shoot up so much that I had to drain and refill my 1800 gallon spa to clear it.

Very knowledgeable and friendly staff

Purchased a pool online 4 yrs ago it split open and collapsed due to rust, no type of warranty and they won't do anything about it! Caused damage to property!! Wish I could post the pictures of all the damage... 😔

Sold me a used and Rusted Capacitor..$40.00 didn't realize it until I put it on I got my money back but what a waste of time