Lensrentals.comReviews of lensrentals.com

As a professional wedding photographer, I've used LensRentals as my main source to rent lenses and cameras on a regular basis. I've never once had a negative experience with them—on the contrary, they've always been extremely efficient, the equipment has always been delivered in terrific conditions, and on occasions in which I had to make any changes to an order, their customer service has always been perhaps the most prompt and friendly I have ever communicated with. I can't recommend this company and their services enough!

I’ve used Lensrentals multiple times and it’s always an easy experience. Their equipment is always in great condition, but what truly sets them apart is their customer support. My package is currently lost in transit a day before an important photoshoot. I have been STRESSING OUT all day and their team immediately stepped in and offered to ship a replacement overnight so I wouldn't miss the shoot. Jose and Jay were incredibly helpful and kind! It’s rare to find a company that cares this much to keep their customers happy!! I can’t recommend them enough. This type of support is exactly why I’ll keep coming back!! Thank you so much again. Really appreciate it.

I've rented multiple time from this company and I have never had any issues with them. The equipment is in working order, customer service is always easy to reach and mailing has never been an issue at all. I plan on using them especially if I want to try out a piece of gear that I am not sure if I want or need. I just rented the Sony 300mm F 2.8 G lens and man I just wanted to use it not want to go out and buy one now. I wish I had the money for one of them because I would.

I’ve rented from this company 10x now and can’t recommend them enough. They have a seamless process through FedEx and unparalleled customer service. They even were able to mail my rental lens to Shutters on the Beach when it was clear it wouldn’t make it to Michigan in time. They are super flexible, friendly, and always have everything in stock. This is the only place to go!

Customer service was persistent to make things right. Some of the best customer service I ever received anywhere, ever. They have a huge range of gear, which is both the benefit and drawback of their services. Quality and condition widely varies, the customer service, pricing, timeliness are top in the industry and one of the only good choices for online rentals and used equipment.

I have rented from LensRentals many, many times and always had the best experience. The order is always on time and correct, and it’s a piece of cake to return the gear. The customer service is fantastic! It’s very easy to talk to someone on the phone or get email support from an actual person. I just had a major problem which was the fault of UPS, and they communicated extremely well as we resolved it. Don’t ever change that top-notch customer service! Highly recommend.

Literally the best place to rent equipment that is in great condition! They ship so fast and make the process so easy. I needed to rent equipment for photographing my first wedding, and I'm still blown away by how awesome lensrentals.com is!

ALWAYS ON TIME, ALWAYS HELPFUL, ALWAYS GOOD GEAR. Can't recommend this company enough!!