New lenses for my Glasses
I'm happy! I sent in my frames and received them back with new lenses just like I expected.
By Karen H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,026 approved reviews, newest moderated first
I'm happy! I sent in my frames and received them back with new lenses just like I expected.
By Karen H.
I got high index 1.73 progressive lenses and they are great. My prescription is -6.75 and 1.75 and saved over $400 using lensfactory. The quality is fantastic and don't be fooled by any vision center trying to sell you other high priced lenses. It's also my first time with progressive lenses and after a bit of adjustment you will get used to them. I highly recommend lensfactory and will definitely use them again.
By Joseph
Customer support contacted me every step of the way and I received my lenses within the time frame stated.
By Andrea
Glasses came out just as they should, & very speedy delivery. Thank you!
By sherrill
Much cheaper & convient to do.
By robert
Great service and high quality lenses in YOUR favorite frame - can't beat it.
By Mark
I am so pleased with the lenses from this company. Was worried considering I needed trifocal progressive but they are spot on. Would highly recommend them and plan on using again in the future. Shipped quickly. Check for coupons online for additional savings.
By Nancy
good business
By stefan