Great new lenses for my frames
Great new lenses for my frames. Rx is perfect. Fast turnaround and good communications. Will use this company again and recommend to friends. I will order sungrassed next month. Fair pricing. Thanks
By James C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,026 approved reviews, newest moderated first
Great new lenses for my frames. Rx is perfect. Fast turnaround and good communications. Will use this company again and recommend to friends. I will order sungrassed next month. Fair pricing. Thanks
By James C.
Outstanding quality, quick service.
By Charlotte F. S.
Great customer service Good communication Certainly one of the best retail establisments I deal with
By Jack W.
Excellent service and products
By Tom
Great job. Always well done. Turn around could be a little quicker, but overall I am pleased.
By Milton A.
Ordered replacement lenses for my 93 year old mom. Took about a week and a half to get used to them. She loves them now.
By D L.
Lens have a fair amount of reflection, which causes me to question the qualify.
By Jason D.
Beautiful eyeglass designs
By cliente