The only thing I can say is EXCELLENT…
The only thing I can say is EXCELLENT workmanship.
By shelba E.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,026 approved reviews, newest moderated first
The only thing I can say is EXCELLENT workmanship.
By shelba E.
Excellent workmanship and decent price and fast service.
By tim
My experience was excellent. My lens are Perfect and the turn around time was only Two and one half days. I’m very happy with The service and will have another pair made As soon as affordable. Thank you.
By Judith
Great experience. They were very concerned about getting everything done to your liking. Also cheapest I found on the internet. Great price and done right!
By Arch
Very pleased with the product and return time.
By Judith
I’ve had the lens replaced in 3 sets of frames over the last few years, they were progressive, anti reflective, and photochromic, all three experances were perfect. I’ve recommended Lens Factory to all my family members and friends who ware glasses or have a family member who does. Lens Factory has made this process painless, and at a great price. Thank you Lens Factory
By Richard F.
Very good. Thank you very much
By Peter
Great service, perfect glasses. The second time I have used them.
By ben