A good place to shop for lenses
The prices are fair, the quality is good and the options for lenses are complete. The turn around time is very good.
By Marilyn R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,026 approved reviews, newest moderated first
The prices are fair, the quality is good and the options for lenses are complete. The turn around time is very good.
By Marilyn R.
Reliable product and A+ customer service
By Renshin
Excellent customer service. Very patient in explaining why a certain lens I'd ordered might not be best for my prescription. Smooth interactions all told.
By Lani
I am very pleased with the lenses; couldn't be better. There was a delay in manufacture due to the necessity of drilling holes in the lenses for mounting the frame. Andrea in your office was very helpful in prioritizing the order; I am grateful to her. Thank you
By William
Great products at a great price.I will recommend..
By Emma W.
Great service and glasses both
By jerry
This is the best place to get your lenses...Excellent!!!!!
By Bradley
Competitive pricing.
By First time C.