Been using Lens.com for years
Been using Lens.com for years. By far the best prices and rebates!
By Jason
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,438 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Lens.com (lens.com) has 11,438 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
11,438 approved reviews, newest moderated first
Been using Lens.com for years. By far the best prices and rebates!
By Jason
They should put their fees into the price of the contacts instead of adding them at the end, therefore we know what we’re paying without the surprise fee when checking out. I also think 2 plus weeks for delivery is a bit too long.
By David
Asked for + 3.5 contact lens for my left side. Got a -4.0!!!
By Mario
Ship partial orders. A few of my boxes of contacts were back ordered and lens.com will not send ANY until my order is complete. I am going to run out of contacts before my order arrives, which has been pushed back 2x without refunding shipping costs. It’s unacceptable.
By FC
I have not received anything yet
By customer Sheila S.
I have been trying for 2 weeks to get them to fill my order, keep telling me can’t read prescription, why don’t you just call the optometrist to verify ?
By Mike
Additional charges added AFTER payment method submitted that doubled the charges. No way to cancel online. Seems fraudulent to me. When I click pay and submit order that should be to total charges. I had to call to cancel, and was on hold waiting for at least 30 minutes.
By Martha
Easy of maintaining current prescription and reordering process. Timely delivery.
By DDGinSJC