Accurate and timely
Accurate and timely
By Yvette T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,438 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Lens.com (lens.com) has 11,438 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
11,438 approved reviews, newest moderated first
Accurate and timely
By Yvette T.
Took too long to receive my contact. Haven’t gotten them yet predicted 29 days to get at this point.
By Heidi
Easy to order. Prompt shipping. Responsive customer service.
By Aleksandra T.
I was sent the wrong lenses which was not my fault. I uploaded my rx so there would not be any confusion. In order to get the correct ones mailed, the old ones had to be received back to the company first rather than shipping the correct ones right away. This greatly delayed receiving my contacts which I needed. I won’t be using them again.
By Rebecca
I have not recieved package yet....
By Charles
I have ordered contacts and have not received them! My name is Leslie swann 9/4/1957
By Leslie
Place scams. Save yourself the headache and go somewhere else
By Benjamin H.
good customer service
By Diana W.