La-Z-BoyReviews of lazyboy.com

The leather on our suite is very poor quality has worn around were my head rests, I was told this is the oils off my head wearing the leather off, I don't put oil on my hair just to add, the leather also creases very bad after just a few months of buying suite it shows wear. We had a leather suite from Ikea before this lasted much longer than our Lazy-Boy. We now have covers over our suite to stop the wear and tear. I have never felt comfortable sitting on our furniture.

Had a la z boy and had nothing but trouble with it they have sorted it out lots of time and it still looks rubbish never have a la z boy again what a waste of money think twice before you buy one they are bad

leather single armchair. The leather is painted. YES painted after 6 months pealed on arms and headrest repaired twice in 2 years. I say repaired.. what I mean is repainted. utter rubbish PLEASE PLEASE DO NOT BUY

Awful, I wished we had read the reviews before we purchased a lazy boy sofa and 2 chairs costing £5k. So uncomfortable . Doesn’t matter which seat you try you get buttock ache and back ache. We went for the electric recliners thinking we could relax but doesn’t make any difference. We purchased just before lockdown , delivery took place 3 weeks ago. SCS sent a technician out , very arrogant person.He told us to keep our distance whilst he took photos for his report and did not engage with us in anyway shape or form. He walked straight in with size 9 boots onto our expensive all wool carpet. We feel we have been misold this suite as the comfort we experienced in the store is nothing like the suite we received. I have given 1 star for the delivery lads who were marvellous. Very very disappointed .waiting now to see if any redress is offered.

Do not buy a la-z-boy!!! Especially if you have a bad back. This was recommended to me by SCS for a bad back and 12 months on I cannot sit on it. SCS have not had the decency to ring me back after leaving a message and sending emails

Bought a lazy boy thinking it would last for years, when we had it the arms weren’t filled very well they said it was wear even though it was brand new. Now the springs on two of the seats have gone so not happy not good value for money I’d never buy lazy boy or recommend it again

We bought a Lay Z Boy suite static 11 yrs ago we paid £4500. After a year the brow colouring came off in one area exposing pink underneath. We had it repaired under tbe guarantee. No long after that another small.patch appeared and so this went on until now it is more pink than brown. Neitber Lay Z Boy or Scs, who we bought it from, will help each saying it the others problem. It was to be the siite to ladt us into old age as we had just retired hence spending so much money on it. It is obviously faulty and no matter how old it is this problem should not have happened. Wouldn't buy from either company again.

I bought a Duo Love Seat and Sofa which is a nice set. I had a problem with the motor coming loose and dropping on the floor after 15 months. So when I called for service they wanted me to pay the $124.00 for a service man to come to my house and take a look at it. They said the labor is only good for a year which is not a great warranty for the amount of money I spent on the set. I did flip the unit over to find that they left a clip to the pin out that holds the motor in place and the pin worked its way out after 15 months of use. I think Lazyboy needs to step up to the plate and send the repairman out first before they charge you to come out and see that they left the lock pin out from the factory. I am not a happy customer at this point