If you know what you want it can be a…
If you know what you want it can be a fairly fast process to purchase a new recline but be prepared to be overwhelmed with options and up sells.
By Jennifer B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
249 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Transform your living room and bedroom with La-Z-Boy's comfortable home furniture. Shop for sofas, couches, recliners, chairs, tables, and more today.
La-Z-Boy (lazyboy.com) has 249 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
Showing 3 reviews with 3 stars · Clear filters
If you know what you want it can be a fairly fast process to purchase a new recline but be prepared to be overwhelmed with options and up sells.
By Jennifer B.
Ordered the Nevada 3 seater and love seat manual recliner. Sofas lovely and comfy but feels really flimsy. Doesn't seem like it will last any length of time for the price we paid
By Louise S.
We purchased a lazy boy sofa, two armchairs, all recliners, in December. £4000 worth, sorry but I think it is such poor quality, the fabric is so slack, where it should be pulled taught, there is puckering all over it the arm padding is poor. Really disappointed, will be in store to complain when we are out of lock down. I expected much better quality furniture.
By E L.