Last Bottle WinesReviews of lastbottlewines.com

Revision: I was finally updated that there was indeed an order and movement towards fulfillment. Not sure if it's coincidental that it happened once I disputed the charges and posted a review. But I'm willing to give the benefit of the doubt. I want the wine so my only hope is that it hasn't been sitting in an non-air conditioned warehouse (paid for the chill pack). I placed an order over two weeks ago, paid, and have never heard back. I've called and emailed with zero response. I'm turning both orders over to chase for a fraud investigation. The whole thing is a scam.

failed delivery, no action taken by seller. not using this service again. their sparkling seller, 'last bubbles', is reliable and appears to have legit deals. and they deliver to doorstep, unlike 'last bottle'...

I have placed multiple orders over the past few years with Last Bottle Wines and have never had any issues. They do not immediately ship, especially if it's a marathon sale. They also provide an option to pay for a cool pack to be added to your wine for shipping which is a nice touch that other companies do not do. Some of their pricing is amazing, while others are normal/average. I appreciate that I can find wines through them that I may not have access to locally.

Experience until May was good. Good wines at a fair price and delivery was good. But I have two outstanding orders, one over two weeks old and no shipments underway. They tell me that I'm in the queue but with no promise shipment date.

Terrible customer service. Ordered a case of wine and 10 days later no shipment. Because the wine industry is in trouble, there are amazing deals on wine at local stores and even big chains. No need to deal with an online scam like Last Bottle. Their ship has sailed.

BEWARE. Got hot email to buy wine at steep dsiscount. Thought I woulkd try it, but should have known better. Here'is what I know now. Ordered bottle depending on email that offered "$20 off first order" Said "put in offer code at check out. Surprise! No way to apply the code and was charged full price Oh, do I need to say it? Wine not delivered, Company has ignored/failed to respond to emails - which is the only way they take messages. There iis "no one home" if you call customer service number just a messages saying they don't take calls(!) and to send email. Which is ignored. Glad only lost not too much money on bad deal

Patience please... I ordered over $1,000 of wine in August 2024. My CC was charged immediately. Three and a half months later the wine was delivered. To be fair, they stated that delivery could take 6 weeks, so they were only off by 125%. But I do like and frequently still purchase from the site.

I ordered three bottles of wine and paid for the ice pack since the weather in Southern California was hot. I was disappointed to get my wine AND THERE WAS NO ICE PACK. I sent an email to Last Bottle and they said they would credit me for the lack of ice. They credited my Last Bottle account and when I said I wanted the credit on my credit card they did that. When I said I was concerned about the quality of the wine standing up to the heat, they gave me a couple of choices. They said I could send the wine back. Or, they said I could sample one of the bottles and let them know if there was a problem with it. I told them i wasn't planning on drinking any of those bottles this soon and preferred to lay it down for a year or so. So now they wanted me to open a bottle to see if their mistake ruined the wine, even when that wasn't what I had wanted to do. I suggested returning the heated bottles and having them send properly shipped wine as I had ordered. The agent said they didn't have any more of that wine - hence the name Last Bottle I suppose. They have good deals on wine, but can't be trusted to ship the wine properly and there isn't a chance to get those bottles when you find out they messed up the shipping. And it's a hassle to have to go through procedures to return the wine. The agent was nice, but I don't like companies that inconvenience their customers for their mistakes. Probably wouldn't recommend a company like that.