I haven’t received my order
I haven’t received my order. What’s taking so long?
By Karen
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
300 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Virtal Guitar is listed under Jewelry & Watches in Kansas City, Missouri.
Virtal Guitar (lajerrio.com) has 300 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
300 approved reviews, newest moderated first
I haven’t received my order. What’s taking so long?
By Karen
Ring looked nothing like the picture I actually threw it out when I emailed these people the had attitudes.... never again will I buy from here
By Ashley N.
Within 10 days 2 stones came off and it’s at lost!!! It started to fade its sterling silver by the finger on the palm side. I thought it was 925 sterling silver it should never change its color, I try cleaning it with a dry cloth and nothing happens.
By Guest
They lied about return policy. 👎🏼 Never again.
By Unsatisfied.
Make sure to know what you want because they won’t give you any exchanges wouldn’t recommend it to anyone
By Drasyn R.
Just received my Ring today. Looks good. Not sure of the quality yet. I will let you know after wearing it for a week
By Guest
Love the ring I purchased from your company, let me know if you ever have a sale on Sterling silver necklaces or 18"chains.Ty. P.Rockwell.
By Pat R.
I love my ring.
By Kenya R.