I truly love my ring it is so beautful
I truly love my ring it is so beautful, so happy that my significant other arranged this for me I cherish it to such an extent. I adore lajerrio, will prescribe to everybody!
By David P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
300 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Virtal Guitar is listed under Jewelry & Watches in Kansas City, Missouri.
Virtal Guitar (lajerrio.com) has 300 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
300 approved reviews, newest moderated first
I truly love my ring it is so beautful, so happy that my significant other arranged this for me I cherish it to such an extent. I adore lajerrio, will prescribe to everybody!
By David P.
Beautiful ring, great customer service, great quality!!
By Guest
Husband bought a ring for our anniversary. Ring is absolutely gorgeous. I got it in July and it still sparkles. I wear it every day. The shipping was very fast too
By Natesha
Great products and the shipping was fast. I will be ordering again.
By Customer
Placed an order since Aug 29th to date have not received my order and I paid for somewhat faster shipping. GO FIGURE HIGHLY DISAPPOINTED
By Jackqueline G.
Response from Virtal Guitar· Sep 19, 2019
Thank you very much for sharing your review. We are so sorry for the inconvenience. After checking, your order is placed on Aug 14 and its delivery is on Aug 21. Signed for by: H.HAMILTON. Fedex tracking number: 789145349115 Link: https://www.fedex.com/apps/fedextrack/?action=track&trackingnumber=789145349115&cntry_code=us Any problem please contact us via Email, and we are confident that a satisfactory solution will be reached. Email: [email protected]
I gave it 5 stars because the service is good. I can’t say I love the ring. Most moissonite rings look very close to real diamonds. Mine didn’t. It looks like costume jewelry. I probably won’t wear it again and the refund process is awful because you won’t even get half of your money back. I don’t think I would buy another ring from here based on the refund process alone.
By Nicole B.
Great quality
By T. M.
The silver turned green and diamond came off!!
By Luba L.