Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
567 reviews
LahomeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lahome rugs are machine washable and crafted with our signature Cloud-Soft™ comfort, bringing warmth and coziness to your home. Every rug comes with a built-in non-slip rug pad—no need for extras—making them safe and convenient for families with kids and pets. Designed to be stain-resistant, foldable, and durable, our rugs combine everyday practicality with timeless style. At Lahome, we’re dedicated to blending aesthetic design with comfort, creating rugs that make your home feel as beautiful as it is welcoming. With free shipping and 30-day hassle-free returns, it’s easy to find the perfect piece for your home. Explore our collection today and bring warmth, beauty, and comfort into every corner of your space.
Lahome (lahomedecor.com) has 567 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
567 approved reviews, newest moderated first
I am grateful for the kindness and dedication of this company. I ordered the Vionnet Washable Modern Parisian Insect Green Rug. Though the carrier verified its delivery, it was nowhere to be found. An unfortunate case of theft is my best guess. This company generously offered to replace it, and I am grateful for their thoughtfulness. They take pride in their products, and they care about their customers.
By Lacy F.
My rug looks terrific and the customer service was very speedy with their responses when there was an error with a coupon code. I would definitely recommend ordering from them.
By Sara
I appreciate the customer service team at LaHome. Originally, the rug I ordered was back ordered but the corner adhesives arrived almost immediately and under the same tracking number as the rug. After figuring out that the rug was not in fact missing, but just delayed, the LaHome customer service team offered a coupon and checked back in a few days later about the order. While I do believe that an out of office response during the holidays would be great for the company to install and limit confusion when emails aren’t replied to, their subsequent follow up was top notch. The rug is lovely, glad I ordered it after all.
By Hannah L.
Customer Service was quick to respond to my email, and worked with me to get a quality issue resolved adequately.
By Kay C.
Their website was easy to navigate and they have soooo many great options! It was so hard to chose one. The quality of the rug is fantastic and the design is super crisp. The rug is soft and lightweight and does not slide around. Very happy with this purchase and I will be purchasing from Lahome again when I have more floor to cover!
By Haley
One of the best online companies I’ve ever bought from. Their customer service is excellent. The rug I bought is just as described. It’s incredibly soft and best of all, washable. I highly recommend them.
By Mary Ann V.
Love my rug! Vibrant and soft. It does slide on the wood floor so was disappointed when the corner grips didn't arrive with my order but reached out to customer service and being sent replacements. Overall, no complaints will buy again and better quality than a similar washable rug I bought
By Jaz
I absolutely love my rug! It took a little longer to ship than I thought it would, but after I reached out they communicated and had great costumer service. They even offered me 10% off once I received the rug to make up for the delay in shipping.
By Savannah R.
