Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
567 reviews
LahomeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lahome rugs are machine washable and crafted with our signature Cloud-Soft™ comfort, bringing warmth and coziness to your home. Every rug comes with a built-in non-slip rug pad—no need for extras—making them safe and convenient for families with kids and pets. Designed to be stain-resistant, foldable, and durable, our rugs combine everyday practicality with timeless style. At Lahome, we’re dedicated to blending aesthetic design with comfort, creating rugs that make your home feel as beautiful as it is welcoming. With free shipping and 30-day hassle-free returns, it’s easy to find the perfect piece for your home. Explore our collection today and bring warmth, beauty, and comfort into every corner of your space.
Lahome (lahomedecor.com) has 567 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
567 approved reviews, newest moderated first
I had the Christmas rug and liked it do I purchased 2 others as the holiday was over!! Easy to wash. So I just now order 2 “insect” 2x3 rugs for my kitchen for spring, summer and fall. Then back to Christmas!!!Like the none slip backing
By Madge C.
We love our new rug , it’s a perfect fit for a house with 5 cats !
By Paul A.
The customer service was excellent. I did not like the return policy since my return would’ve came out to $120, but the customer care team did an excellent job at providing a solution and i re-ordered the correct color rug!
By a A.
I love the Lahome rug that we purchased as it’s incredibly soft and machine washable! I plan to purchase more in the future and would definitely recommend to a friend.
By Caitlin W.
The rugs I ordered came within a few days of ordering and they are both so beautiful and so soft. Love the feminine touch they bring to my home.
By Candice D.
I was particularly impressed with their customer service department. Jen was very helpful when a small problem came up. She was helpful to get a quick resolution. In this day and age, good customer service is very difficult to find. I can recommend this store
By Susan
I needed a new rug so badly. I ordered one of the most loved patterns and my order was delayed because of production issues. I contacted Lahome customer service to see if it would be possible to change my order for a different beautiful pattern and they said yes. My new order arrived about five days later. The rug I purchased was the Claude black rug and it is gorgeous. This was one of my best purchases ever. Thank you Lahome and thanks to your customer service department.
By Melody P.
The product I received is absolutely beautiful and I look forward to ordering more. Customer service was very helpful in resolving an issue which I had, further ensuring to maintain me as a satisfied customer.
By Curtis R.
