Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
278 reviews
KurvSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Kurv, we make payments seamless so businesses can focus on growth. Serving over 30,000 merchants nationwide—from startups to large enterprises, we offer a full ecosystem of payment solutions, including credit card processing, risk management, sales software, and more. While we lead in fintech innovation, our focus remains on people—our team, partners, and merchants, who inspire everything we do. We’re not just here to power transactions, but to drive lasting success and help businesses thrive.
Kurv (kurvpay.com) has 278 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
278 approved reviews, newest moderated first
Marion Unartal was great to work with very helpful
By Dennis H.
Response from Kurv· Sep 12, 2025
So glad to hear that Marion was able to assist you! Thank you for your kind review — we truly appreciate it. Wishing you continued success with your business!
EMS made sure I was able to log in without any problems at all. They did not wait for me to contact them before they were ringing my phone to assist me. Thank you for all of your help!
By Bishop W. T. Davis J.
Response from Kurv· Sep 10, 2025
Thank you so much for your kind words! We're thrilled to hear that your login process went smoothly and that our team at EMS was able to proactively support you. We believe in going the extra mile to make sure our clients feel cared for every step of the way. If you ever need anything else, we're just a phone call away!
Great agent support!
By Dennis L.
Response from Kurv· Sep 10, 2025
We greatly appreciate your five-star review and are delighted to offer consistent, involved agent support to you and your business. Thank you very much!
Always helpful and effective! Great jobs!
By J Z.
Response from Kurv· Aug 29, 2025
Thanks for your five-star review! Best of luck with all your professional endeavors moving forward.
I would not recommend Electronic Merchant Systems for your payment processing needs. Their poor customer service and uncompetitive fees created the need for contract termination. After 8 years of cooperation, they became incredibly rude, aggressive and deceptive. They made the cancellation process extremely difficult, threatened fees, made disparaging accusations, and their representatives always had conflicting narratives.
By Dr. D.
Response from Kurv· Sep 19, 2025
We appreciate your feedback and are sorry to hear about your recent experience, especially as a long-term merchant with us. We're committed to providing the best possible experience for our merchants. As such, we value open communication. We’re always willing to review and adjust your processing fees to remain competitive and retain your business. Additionally, we have refunded the fees associated with your account closure as a gesture of good faith. If you have any further questions or concerns, please don’t hesitate to contact our support team directly.
This company is a scam stay away from it all the good reviews are paid people stay way they lock u in 2-3 years contract without letting u know and when u cancel u pay 600 dollars just to cancel and they charge u 450 a month fees and transactions fees no matter what u do they all scam u stay away horrible company Don’t Trust The Good Reviews there fake… Stay Away or u Will Regret It.
By Abdi M.
Response from Kurv· Sep 11, 2025
We appreciate your feedback and are sorry to hear that the details of the terms and fees outlined in your signed contract were not sufficient. We always want to ensure transparency and apologize if you felt that the information was not effectively conveyed. We wish you the best of luck in your processing journey.
Horrible, snotty people. Puts your account on "hold" which then takes them a week to "review" all while they hold your money. Than takes them 48 hours to get it to your account. No letter, no email, no noticication.
By Terri P.
Response from Kurv· Sep 11, 2025
We apologize for the inconvenience you've experienced. Because we were unable to collect the monthly fees that were due, your account was placed on hold. After reviewing your account, we see that the funds were released on 7/30. If you have any further questions or concerns, please don’t hesitate to reach out to our support team directly.
Richard was very informative and helpful easy to work with.
By Lynn B.
Response from Kurv· Aug 12, 2025
Thank you so much for the fantastic five-star review! We're thrilled to hear that Richard was able to get you the help you needed—he truly is terrific. Wishing you all the best and we appreciate your support!
