Very expensive
They know families are forced to have this kind of service and they’re more than willing to overcharge. We pay 6.5% fee each month plus another annual fee.
By Tex C.
Response from KTS Pooled Trust· May 5, 2026
We appreciate you taking the time to share your concerns, Tex. We did try to locate your account in our system but weren't able to find anyone under that name. We also want to clarify that we don't have a 6.5% fee structure, so there may be some confusion about the pooled trust you're working with. We understand that navigating Medicaid and pooled trust services can feel overwhelming, especially during difficult times. However, we've been fortunate to serve many families over the years who have found real value in what we provide. As you can see from the many positive reviews we've received, our clients appreciate the responsiveness, professionalism, and compassion our team brings to their situations. For most families, having a pooled trust isn't about being forced into something, but rather finding a solution that helps them access the home care benefits they desperately need during a challenging time. If you are indeed a client of ours and would like to discuss your specific concerns, we'd be more than happy to look into this further. Please feel free to reach out to us directly and ask to speak with Sam so we can better understand your situation and help resolve any issues.