Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
64 reviews
American StairliftsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free QuoteQueens, NY | StairliftsNassau County, NY | StairliftsSuffolk County, NY | StairliftsLearn MoreAmerican StairliftsLong Island's Stairlift SpecialistsAmerican-Made ProductsResponsive Service5-Star SupportAt American Stairlifts, we strive to deliver improved comfort, mobility and peace of mind. We take the time to truly learn about our customers needs, then recommend the best stair lift solution to help remove mobility challenges.We are proud to offer stair lifts from Bruno® – a veteran-founded, family-owned American company renowned for crafting the most dependable, best-engineered accessibility lifts in the industry for over 30 years.Combine Bruno’s superior product quality with responsive and knowledgeable service from American Stairlifts to enjoy your home on all levels!
American Stairlifts (americanstairlifts.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
64 approved reviews, newest moderated first
Every employee, including the sales person, the scheduler and the installers provided prompt, direct and insightful information. The installation was timely, skillful and neat. We are pleased with the final product which is both utilitarian and impressive.
By Mark W.
American Stairlift team is super nice and helpful. My parents needed a stairlift so I did just randomly searched via the internet. American Stairlift began to text me for availabilities. I held off for a couple of months but they kept following up with me. That was a nice reminder that I need this completed haha. Once I received my quote, I immediately scheduled the work to be completed. I did not even check for other Companies as I did not want to get confused with my decision. Brendon was here yesterday and he did a super job. He is very nice and professional. He is also the one who came to my house to provide a quote earlier. My parents love their stairlift and it will make their life super easier. Mostly I have dealt with Mykayla via text messages/emails and phone conversations. She is very nice and helpful. Overall, I would rate American Stairlift 5/5. The team provide excellent service and I highly recommend this Company. Thank you for making life easier for my parents! :)
By Rezwana
The tech team was very responsive and willing to help resolve an issue we had with our stairlift. It took a few tries to get it going but they assisted throughout.
By Clubhouse M.
Excellent service and everybody’s very helpful and understanding your needs
By Steve S.
Stair lift is very shaky as it moves up and down the stairs. Stairlifts is located at the top of the steps, not on the landing for safety reasons. Every day I use the chair, but very very unhappy with it. New users do your research before buying this stairlif.
By MAG
The installer was seamless in process, and they were professional and courteous.
By Wayne
Installer was excellent explained procedures regarding install and operation. It runs great. My husband is happy with as am I. Thank you
By Margaret B.
Staff was professional and installation went very smoothly
By Paul S.
