Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
76 reviews
Kroger WirelessSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kroger Wireless, a Kroger company, is a no-contract prepaid wireless service provider that offers various unlimited cell phone coverage for less. Unlimited data, talk and text starting at $15/month. Subscribers can earn 4X Fuel Points for every plan purchase. Providing reliable & affordable service on the Nationwide T-Mobile Network.
Kroger Wireless (krogerwireless.com) has 76 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
76 approved reviews, newest moderated first
Keeping the process simple, personally noninvasive and reasonably priced
By customer
Response from Kroger Wireless· Apr 20, 2026
We’re glad to hear you found the process simple, respectful of your privacy, and affordable—that’s exactly what we aim for! Thanks for choosing us and for sharing your experience 😊 - Kroger Wireless Team
Great store
By Karina M.
Response from Kroger Wireless· Apr 15, 2026
Thank you for the kind words! We’re glad you had a great experience and appreciate your support. We look forward to serving you again soon!
It was a no hassle experience .simple and clean, Just the way I like it THANKS!!!!!!
By Charlie F.
Response from Kroger Wireless· Apr 15, 2026
Thank you so much for your feedback! We’re glad to hear your experience was simple, clean, and hassle-free—just the way it should be. We truly appreciate your support and look forward to helping you again soon! 😊
Reliable service; reliable customer support.
By customer
Response from Kroger Wireless· Mar 12, 2026
Thank you for the kind words! 😊 We’re glad to hear you’re enjoying reliable service and dependable customer support. Providing a great experience for our customers is always our priority, and we truly appreciate you taking the time to share your feedback. 📱
I love kroger
By Ray K.
Response from Kroger Wireless· Mar 12, 2026
We’re so glad to hear you love Kroger Wireless! 💙 Thank you for being a valued customer — it means a lot to us. If there’s ever anything we can do to make your experience even better, our support team is always here to help. We appreciate you being part of the Kroger Wireless community! 📱
When I called to ask about transferring my phone to Kroger Wireless, I was not informed I would get a new number. I believe the law states all phone numbers should be able to port to a new carrier. Instead, I was assigned a new number.
By Rosemary
Response from Kroger Wireless· Jan 14, 2026
Hello Rosemary, We apologize for any confusion and appreciate you bringing this to our attention. A new phone number is initially assigned after your plan purchase. If you are porting a number from another provider, you’ll receive a text message with instructions to complete the transfer after your account is activated. We’re sorry this wasn’t clearly explained during your call, and we appreciate your patience as we work to make this process clearer for our customers. Thanks, Kroger Wireless Team
Everything was excellent!
By Christy W.
Response from Kroger Wireless· Jan 13, 2026
Thank you for the great feedback! We’re happy to hear everything was excellent and appreciate you choosing us.
took 2 weeks to get sim card
By customer
Response from Kroger Wireless· Jan 13, 2026
Thank you for your feedback. We’re sorry for the delay in receiving your SIM card and understand how frustrating that can be. We appreciate your patience and are glad to have you with us.
