Easy to use and set up
Easy to use and set up
By Erik
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
186 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Secure, Smart Home Monitoring Using Any Wired Alarm System. Konnected makes wired alarm systems smart by connecting to home automation platforms like SmartThings, Alexa, Home Assistant, Hubitat & more.
Konnected (konnected.io) has 186 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
186 approved reviews, newest moderated first
Easy to use and set up
By Erik
The product worked as advertised. The small LED's that indicated status of the zones were helpful during setup. I had to put in a help desk ticket to get the Konnected app to connect to the alarm board. I got very helpful and quick resolution via email. Works great.
By Russ R.
Great product, fast delivery. Have been using these for a long time without any problems.
By Ilkka P.
Easy update of old wired alarm system
By Jeffery I.
Entire concept
By Eddie C.
I went with the Alarm Panel Interface Kit and could not be happier with my purchase! The company was very quick to ship my order, everything arrived as described and worked just as their guides outlined.
By C.
Very helpful in getting my issue resolved, it would have been hard without their help and they were all over it.
By morgan H.
Beware, I didn’t realise the import taxes involved. Pretty costly, makes the purchase more expensive than a new alarm system.
By Adrian B.
Response from Konnected· May 3, 2023
We shipped your product to the UK, where virtually all goods and services are subject to a 20% VAT. It should be no surprise to you that imports from the United States are also subject to VAT. We're sorry you had an upsetting experience, but unfortunately taxes charged by your country's customs are completely outside of our control.